Dokan installation questions

B.T.W. I’m not using the theme, onlye the Vendor Dashboard part.

Can someone from support help me these issues? I’m waiting almost 3 days now without being able to do something…..

-Jos

Sorry for inconvenience Jos. Please provide your site login details here. Our support team will go through it.

Thanks, I have just sent you the login details.
-Jos

Another two days have gone by. I’waiting now since SATURDAY for any support with my installation. I just can’t believe this level of support.

Hello Jos,

Sorry for super late reply. I just checked and seems like your username and password doesn’t work. I replied on your email. Can you please re-check?

Yes, that’s correct. I have locked the account as you did not use it. You can now try again.

Hello Jos,

I have logged into your site successfully. Please allow me couple of hours to check.

I will let you know here when I am done.

Thank you for having patience. 🙂

@jos I have been curious about the problems other users have — wondering if I would have the same issues once I get to doing whatever the other Dokan user is doing. So I went through your issues.

notes on your issues by issue number-

1. Must admit, don’t have any ideas on this since mine was registered w/o a
hitch.

2. put a link to the my-account page on your home page and he can log in
there. The My Account page is it.

3. Dokan uses this [woocommerce_my_account] shortcode which takes you to a standard login/register page. You could place this code in any page. If you take a look at your pages, you’ll see the my-account page which you could link to. If you do not wish to have a login or register page show up, you’d probably have to set up your own page or use a registration plugin that better met the needs of being
registration only rather than login or registration as the my-account page
is.

4. The two pages thing is irritating isn’t it? It is because each time you
use the tools to create the Dokan specific pages, it doesn’t get rid of
the pages that were already there. If you turn off the plugin and turn it
back on, you’ll have this happen, I believe. At one point I had 6
dashboards before I finally figured it out. Weird glitch of Dokan.

5. Right now, that store-listing page will display stores of users that are “sellers” only
but not users that are other roles (admin, shop manager) as well as seller. If you hand type in yourstore.com/store/sellername/ you’ll see the seller info including products.

Also if you go to the “shop” page, you’ll see all products from all enabled sellers including shop managers or users you’ve enabled as admin.

**This issue needs a fix from the WeDevs team or an explanation of why it cannot be fixed.

6. I don’t get the error on this–I think it has to do with your own particular installation of Dokan. Strange. They’d probably have to log into your site and look at it–and I see that they are probably doing that right now.

7. I think that’s an issue everyone has been having on the individual seller/store page with Dokan as a plugin (vs when it was a theme) and they seem to have addressed some of it recently. I don’t get the errors because
I went in and manually added stuff to my own theme in a child theme to deal with lack the theme using the Dokan-called sidebar, etc.

8. This also sounds like the Dokan plugin calls/css/whatever is not getting picked up in your theme.
Overall, I think the conflict between your theme and the plugin (or between Dokan and another plugin you’re using) is causing your formatting problems.

I hope the WeDevs team can link to one of the other topics where they talk about the solution to the Dokan plugin conflict with themes.

-B

Hello Jos,

1. This issue is fixed.

2. The login page is yoursite/mijn-account/ according to your my account page title.

3. You can give the above link, as it contains both the login and register form.

4. I could only find only one Dashboard page and its URL is /dashboard/. It was conflicting with a plugin of yours. I have deactivated that.

5. We are querying the users whose user role is seller. Other roles will not be visible.

6. Your woocommerce permalink base was not set to /products/, that is why the issue was happening. I have fixed that. You can now edit products.

7. This is a common issue with the theme. You can follow this doc to solve http://docs.wedevs.com/how-to-fix-the-broken-store-page-of-dokan/

8. This could be a issue with your theme. Please check the css and modify that according to your needs.

Thank you 🙂

And Thank you too @Brenda for contributing your time 😀

Hi Sekander,

thanks for your feedback. wished you’ve done this a week ago.

Anyway, regarding 4, which plugin(s) did you deactivate?

I will look at the other solutions and changes in more detail soon and will let you know if I have questions left.

@Brenda, thanks for thinking with me 🙂 I will send you an email later.

Jos.

Sorry Jos,

I forgot the name as I have to look after hundreds of sites everyday. Perhaps @Brenda might tell you the name.