Roger

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 22 total)
  • Author
    Posts
  • Roger
    Member

    Hello Towhid

    AT LAST !!!! both issues seem to be fixed now !!! ; ))
    Thank you for your complete and relevant post !
    In fact, some settings were not well done and your example gave me the solution which fixed both issues at the same time !!
    Now a PAYPAL transaction appears well in “Payments Received” list (in transaction menu) and the profile edit page is working well too.
    SO THANK YOU !! why shouldn't you have done this in the first post !! ; )

    Besides, concerning your example of pending orders, I don't understand quite well what you mean when you say : “The red square mark in the transaction indicates that I have just made a payment for posting and its showing in the transaction list. Though I did not click reject or accept because it is not our main focus.”
    Could you explain it more precisely ?

    1/ Did this “pending orders” area work only in case of Credit Card and Check payments or did it work only when charge per post is enabled (I mean one fee by each post) ?
    because my paypal orders don't appear in this list. They appear only in “Payments Received” list

    2/ what is the interest of rejecting or accepting this ??
    Could you explain it more precisely because I want to be sure that this feature is not interesting for me (as I don't use credit card payment)

    TIA for advising

    Roger

    Roger
    Member

    Hi
    After 10 DAYS since my last post and questions, I didn't have any answer from you concerning the two remainings issues !! What's going on ? Are you really able to help me ? Am I supposed to stay arms crossed again and again after 3 months of waiting without any real solution from you ??
    Is it normal that a professional support will leave its customers without any information and help ???
    is there somebody who could answer me, please ??
    : (
    Roger

    Roger
    Member

    Hi Towhid

    ISSUE 1

    If you enable Charge user for submitting a post then, the order transaction will appear in the transaction.

    I cannot believe it ! it's a dialogue of the deaf !!!!!
    That's precisely the issue ! I setup “Charge for posting” in user frontend menu / payments tab / and IT DOESN'T WORK as well : transactions don't appear in the transaction list. SO PLEASE, don't tell me it's not an issue !!! : (

    If you buy a Subscription Pack only then you will get the order in the Transaction Menu.

    I always use a Subscription Pack : that's precisely the same issue, AGAIN !!!
    when a user buy this pack, IT DOESN'T WORK TOO : its transaction don't appear in the transaction list !

    In case of check payment, IT DOESN'T WORK TOO : check transactions don't appear in the pending orders list !

    So Whats going on ??? I'm waiting for a fixing for more than 2 months now !!! SO PLEASE, what can you do to fix this ASAP ?? If you are not able to fix this REAL issue, please tell me and I will demand a refund because I cannot waiting anymore !!! This situation is unbearable !!

    ISSUE 2

    In your last post, you didn't answer my second issue : here is it :

    Member profile page doen’t display if “redirect to subscription page” checkbox is checked !
    I need to display a specific “member profile” page to enable a member (already registered) to edit its coordinates (name, avatar etc…) and be able to change them after its registration. 
I already created this page (http://alliancej.cluster010.ovh.net/mon-profil-contributeur/) that works fine BUT when I setup your plugin with “redirect to subscription page” setting, to enable the full registration process, I could not display anymore this profile page!
In other words, if I enable “redirect to subscription page” setting, the registration process works well but my profile page do not display. ON the contrary, if I disable “redirect to subscription page”, my profile page appears at last consequently, the registration process is disabled !
    My question is : how can I activate my profile page working with the registration process ?

    So could you please answer me as soon as possible ? I propose you to get in direct touch by email to speak in real time with you to avoid all these misunderstandings !!

    Please advise

    Roger

    Roger
    Member

    Hi Towhid,
    Your 45.114.232.102 IP has been whitelisted.

    The most important issue to be fixed urgently is my issue 3 : Paypal paid orders AND payments by check orders are not displayed respectively on “Payments Received” AND “Pending Orders” lists on Transaction Menu
    I made the test ordering by Paypal using US dollar instead of euro, as you requested, and nothing appeared. Moreover, if I pay by check, I should have a transaction line appearing in “Pending Orders” list, but it doesn’t work too !!!
    So please, what happens with orders “non appearance” on Transaction Menu ?
    Please advise asap
    TIA
    Roger

    Roger
    Member

    Hello Towwhid
    It's OK ! You've been added in whitelist acces.
    You can try again with the credentials recently sent (see new admin user sent through your “login details form”: http://wedevs.com/provide-login-details/.
    Let me know asap
    TIA
    Roger

    Roger
    Member

    I sent you back new admin user credentials for Back-office access using your “login details form”: http://wedevs.com/provide-login-details/.
    tia
    Roger

    Roger
    Member

    Hello Towhid
    Sorry fot that!
    The thing is that we've been hacked by a malware and been compelled to hire SUCURI firewall and security management lsat week ! that's why you could'nt get in with your personal credentials
    Could you please send me back your IP adress by personal email in order to put it in our security whitelist and allow you to get access to our back-office.
    Thanks for your earliest reply
    Rgds
    Roger

    Roger
    Member

    Hello Towhid
    I'm still waiting for your answer since my last request 6 days ago ?! I sent all requested login details …. so what's going on ?
    please could you be kind enough to look at these two urgent remaining issues particularly the second one dealing with payment ?
    thank you for your helping
    rgds
    Roger

    Roger
    Member
    Roger
    Member

    here's my order (1 euro test) in transaction menu “Payments Received”
    [url=http://postimage.org/][img]http://s18.postimg.org/w5j66dbx5/WP_User_Frontend_Payments_Received.png[/img][/url]
    [url=http://postimage.org/index.php?lang=french]hebergeur d image[/url]
    TIA
    Roger

    Roger
    Member

    Hello Towhid,
    thanks for your answer

    Issue 1: sorry but I may not have made myself clear. I'm ok with your answer but it's not the point I try to understand. What I need is to display a specific “member profile” page to enable a member (already registered) to edit its coordinates (name, avatar etc…) and be able to change them after its registration.
    I already created this page (http://alliancej.cluster010.ovh.net/mon-profil-contributeur/) that works fine BUT when I setup your plugin with “redirect to subscription page”, to enable the full registration process, I could not display anymore this profile page when I click on this url (http://alliancej.cluster010.ovh.net/mon-profil-contributeur/) !
    In other words, if I enable “redirect to subscription page” setting, the registration process works well but my profile page do not display, if I disable “redirect to subscription page”, my profile page appears well and of course, the registration process is disabled !
    My question is : how can I activate both i.e. my profile page working with a “redirect to subscription page” setting ?

    Issue 2: OK thanks

    Issue 3: OK I understand your strategy concerning currency, but my first test was in euro and it was successful (you could see one line in transaction menu “Payments Received”) !! That's the three following tests using Paypal as well a check payment which didn't increment the “Payments Received” list. 
So it seems to be more complicated and NOT only related to Paypal.
    Tell me if I'm wrong, but when I pay by check, I should have seen a transaction line appearing in” Pending Orders” list, don't you think ???
    I wait for your advise/expertise on issues 1 and 3 before doing anything
    Thank you in advance

    Roger

    Roger
    Member

    Hello Towhid
    I sent you two days ago the requested login details and I didn't receive any comments from you since that.
    is it normal ? dis you received well my details ?
    thanks for advising
    rgds
    Roger

    Roger
    Member
    Roger
    Member

    Sorry the member's profile page is : http://alliancej.cluster010.ovh.net/mon-profil-contributeur/

    : )
    Roger

    PS : How could I send my screenshots ?

    Roger
    Member

    OK
    How could I send you screenshots ?
    Roger

Viewing 15 posts - 1 through 15 (of 22 total)