jacky wong

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 98 total)
  • Author
    Posts
  • in reply to: Dokan update version 2.4.6 #75111
    jacky wong
    Member

    Hi,

    Is this version compatible with the latest Woocommerce 2.4.8? Thanks

    In addition, i have been trying to create a new topic on this forum but failed with this message ‘You cannot create new topics.'. Can you also advise on this? thanks

    Regards
    Jacky

    in reply to: Dokan update version 2.4.6 #74568
    jacky wong
    Member

    Hi

    I have raised the ticket. #6977 [Plugin Support][Dokan] – Unable to update to Version 2.4.6. Can you please let me know once this is fixed? Thanks

    Regards
    Jacky

    in reply to: Dokan update version 2.4.6 #74560
    jacky wong
    Member

    Hi Nayem,

    Thanks for the info. I just tried to update it via WordPress but failed with this message ‘An error occurred while updating Dokan – Multi-vendor Marketplace: Download failed. Not Found' and i still cant find the latest version in the My account dashboard on this website. Can you please advise on this? thanks

    Regards
    Jacky

    in reply to: Shipping Cost Error #68314
    jacky wong
    Member

    Hi

    Thanks for the info. I m glad to know that. What is the release date for the updated version?

    thanks

    Jacky

    in reply to: Shipping Cost Error #68305
    jacky wong
    Member

    Hi

    Are there any updates on this? When are we going to receive a fixed update version?

    Thanks

    Regards

    Jacky

    in reply to: Shipping Cost Error #67747
    jacky wong
    Member

    Hi,

    I can see the status is closed but the problem still exist. Are you still fixing this or it will be fixed for the next update version?

    Regards
    Jacky

    jacky wong
    Member

    Hi,

    I can see the support status is closed but i m still having this problem on my website. Are they still working on it? Or there will be a fixed update version? Thanks

    in reply to: Shipping Cost Error #67629
    jacky wong
    Member

    Hi,

    I have provided the login details as per your request. Please let me know when this is fixed.

    Thank you for your help

    Regards
    Jacky

    in reply to: Shipping Cost Error #67574
    jacky wong
    Member
    This reply has been marked as private.
    in reply to: Shipping Cost Error #67571
    jacky wong
    Member

    Hi,

    I have tried your way by setting up a shipping class called virtual with a shipping cost of $0. Then changed the shipping class for the download version as virtual. But the problem still exist. Can you advise further on this?

    Jacky

    in reply to: Dakan Adaptive Payment-Customer pays the fee #67558
    jacky wong
    Member

    Hi

    I do understand the payment process. What I want to know is how can I set up the Dokan adaptive payment plugin to make the customer pays the PayPal transaction fees for a chained payment transaction. The document that you have provided doesn't mention anything about that.

    Can you advise?

    jacky wong
    Member

    Hi Nayem,

    I have provided the login details as per your request. Please advise me when this is fixed.

    Thank you for your help

    Regards
    Jacky

    in reply to: Shipping Cost Error #67239
    jacky wong
    Member

    Hi ,

    This will not solve the problem as the system just applies the additional cost to the virtual product.

    The problem is the system recognize the virtual product shipping cost is zero as it is a virtual and should not have any shipping cost but then it is adding the additional shipping cost on it.

    This is clearly an error, can you please advise to your developer team and get this fixed? I dont want anymore arguments and more time being wasted. I just want this to be fixed.

    Example 1

    Default shipping price is $10
    Additional shipping price is $20

    If i buy both virtual and physical products

    The system calculates the Total shipping cost as $10 + $20 + $20 = $50 (Which is wrong)

    Example 2

    Even if you set the shipping class price or default shipping price as zero

    Default shipping price is $0
    Additional shipping price is $20

    If i buy both virtual and physical products

    The system calculates the Total shipping cost as $0 + $20 + $20 = $40 (Which is wrong)

    Regards
    Jacky

    in reply to: Seller profile Review page not found after updated to 2.4.2 #67232
    jacky wong
    Member

    Hi,

    Any updates on this?

    Thanks
    Jacky

    in reply to: Shipping Cost Error #67004
    jacky wong
    Member

    Hi

    Can your developer add a code to prevent the override shipping cost to apply on a virtual product as this is an error?

    thanks

    Regards
    Jacky

Viewing 15 posts - 1 through 15 (of 98 total)