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Dokan Seller Verification – Admin Settings

Dokan Seller Verification add-on benefits your marketplace by connecting vendor’s social profiles to their storefront and also tell your customers that the vendor has a verified address and contact number. With these added to the store, customers will be more comfortable trusting your vendors and ultimately buy from them.

We are breaking this process in several steps to make the workflow easier for you.

  1. Admin installs the plugin.
  2. Configures social site API.
  3. Configures sms gateways.
  4. Adds the widget from the backend to the storefront.
  5. Now admin is able to receive verification requests from sellers.
  6. Vendor completes the verification using ID, Address or Social Media.
  7. Admin approve/disapprove their request.
  8. Vendor connects social profiles or vendor inputs Cell phone number for verification.

Admin – Configuration

Installation

This add-on installs simply like any other WordPress plugin. Just head over to –

WP Dashboard → Plugins → Add New → Upload Plugin → Choose File

Select the .zip file you downloaded from your account. Hit Open and Install Now.

Click Activate and you’re done!

Configuring Seller Verification

After successfully installing and activating the add-on, Navigate to – WP Dashboard → Dokan → Settings

You will find two new tabs-

  1. Seller Verification
  2. Verification SMS Gateways

in this page, you will notice the following settings –

Please note that, you will find either site URL, callback URL, Redirect URI and Redirect URL under their related platform.

Social App Settings

Seller Verification supports the following social media to connect with your marketplace, which can be used to verify your vendors-

  1. Facebook
  2. Twitter
  3. GooglePlus
  4. LinkedIn

Setting up Facebook Social App

For integrating your Dokan Vendor Storefront with their social media accounts, you have to create an App first. Navigate to –

WP Dashboard → Dokan → Settings → Seller Verification 

In this documentation we will show you how to connect Dokan with Facebook. Connecting with other social media is similar.

At first, you have to create an App. If you already have an app created just use its credentials. Otherwise, click on the Create an App button provided beside Facebook App Settings. You will be redirected to Facebook Developer platform.

Sign in with your Facebook ID and click on the Add a New App button. You will see a popup. Now, enter your App Display Name and Contact Email. Then click on the Create App ID button.

You will be redirected to the Dashboard of your App.

Click on the Settings from the left menu bar.

You will get the App ID and App Secret.

You have to copy these two keys and paste them on Dokan Seller Verfication Settings page later.

In this stage, you have to specify a platform. Click on the Add Platform button.

Select the platform you want to add. In case of Dokan, we will be adding Website platform. Thus, click on the Website icon.

Now, copy the Site URL for Facebook Settings given from the Seller Verification Settings page.

Paste the site url on Site URL under Website Section on Facebook App Settings page.

Then add the App Domains including the sub domains (if any) in the App Domains field. Basically, this is the domain of your Marketplace’s web URL, so copy and paste it here. Finally, click on the Save changes button and you are done with creating your App.

Inserting the API keys

Now, you have to copy the App ID and App Secret from your Facebook App to –

WP Dashboard → Dokan → Settings → Seller Verification 

Here, put the keys on App Id and App Secret filed under Facebook App Settings. Save changes.

Adding the Widget

Admin should add the Dokan Verification widget to the Store page or the verification will not display on the store front. Go to –

WP Dashboard → Appearances → Widgets

And add drag the widget into the Store panel to the top right. Please note that the verification widget only appears on the storefront and no other pages.

Approving Verification Requests

ID and Address verification do no require anything to be configured. So, it works straight out of the box.To approve or reject seller ID verification or address verification requests go to-

WP Dashboard → Dokan → Seller Verification.

seller verification approval
Seller verification approval

Setting up SMS Gateways for Verification

Admin – Configuration

The add-on also has a feature to send SMS to verify the contact number of the seller and match it with his profile. Go to WP Dashboard → Dokan → Settings → SMS Verification. In this tab, you have the all the required fields to populate from the service provider once you have registered with them. Everything else is plain and simple.

The SMS system works through a 3rd party SMS gateway provider, who will white label your SMS’s and send automatic messages to the seller’s phone.

It is totally optional and will not send more than 1 SMS, only when you want it to verify. So you do not have to worry about SMS charges.

We have implemented two famous SMS gateway service providers, Nexmo and Twilio. Any of them can be used considering your needs and user base. Even you can have accounts with both providers and place the credentials and switch anytime between them.

Translation Text Domain

You have to rename the .mo file according to this format for translating: pluginname-languagecode_countrycode.mo
for this extension, just rename the .mo and .po file to the following –
dokan-verification-languagecode_countrycode.po/mo
For example, in case of French Language, the code will be- dokan-verification-fr_FR.mo

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