Managing Withdrawal Requests
There are 3 payment withdrawal options (Paypal, Bank Transfer, Skrill) is available in
Dokan. To set the payment option, navigate to
Then select your desired withdraw method…
To set the Withdraw Limit, Navigate to
Then put your desired amount.
To see the pending withdraw request you need to Navigate
You can easily change the status of the Request by selecting option from drop down list
PayPal Mass Payment
Mass Payments lets you send multiple payments in one batch. It's a fast and convenient way to send commissions. You must have explicit permisson from PayPal to use Mass Payments. You submit the payment information to PayPal in the form of a payment file. PayPal processes each payment and notifies you when it is complete.
You can easily download Paypal mass payment file, to get the file Navigate to
Withdraw then select some withdraw request and select “Download Paypal mass payment file ” option from drop down list
To Cancel the withdraw request you need to Navigate
Then select the withdraw request and select ” Mark as Cancelled ” option from drop down list
Dokan uses WooCommerce's built-in email notification system. Three type of email notification is available for withdrawal request.
- Dokan New Withdrawal Request: Emails sent to recipient(s) when vendor sends withdraw request
- Dokan Withdraw Approved: Emails sent when vendor withdraw request is approved by admin.
- Dokan Withdraw canceled: Sent when vendor withdraw request is denied.
To access these email notifications you need to go to
Here you will find Dokan New Withdrawal Request, Dokan Withdraw Approved, Dokan Withdraw canceled email templates and option to configure them. You can click on them or click on the customize icon.
After clicking on anyone you will see options to customize it to your liking. You can change email subject, email heading etc. You can even view the template file, copy it your current theme. After customizing, you need hit Save Changes.
There is an option to choose the email type you want to send to the recipient. You can choose
- Plain text
- HTML format
After selecting any you will get the option to directly copy the email template to your current theme which will override it or you can view the template and choose to edit it yourself.
After confirming, you need to click on the Save changes button.