Contacts Forms are widely used within websites to maintain the communication between the admin and user. You will hardly find a website that doesn’t have a single contact form.
A contact form can be used for many things. Depending on the solution and integration you are using, it is the best tool to starting almost all two-way communication you can think. Visitor feedback, client’s query, customer support, initiating an order or proposal, engaging in corporate communication & much more can be done from the back with a simple form on the front. It is literally an innocent looking thing that can handle most of the communication needs for you.
Read the below articles to know about how to create forms and how to use them in detail.