Dokan Live Chat

Facebook Messenger or Talk.Js - Customer Service is Always Lit

Earn greater customer satisfaction & increase sales by resolving customers’ issues faster. Use the Dokan Live Chat module to allow vendors to give quick real-time support to your users & customers.

Requirements: WordPress 4.5+, WooCommerce 3.3+, Dokan Lite 3.0.5+ Dokan PRO 3.0.3+, Either a Facebook Page or Talk.Js Premium Account

Dokan Live Chat
Faster Discovery & Solution for Customers' Pain Points
Faster Discovery & Solution for Customers' Pain Points

Faster Discovery & Solution for Customers' Pain Points

eCommerce businesses are difficult to run without a robust & smooth customer support service. Dokan Live Chat ensures real-time customer service by providing Live Chat option to every vendor of your marketplace

Increase Authenticity, Ease, & Transparency of Marketplace

Increase Authenticity, Ease, & Transparency of Marketplace

The live chat option makes your marketplace more reliable among the users. Both buyers and sellers feel a sense of credibility, trust, and authenticity which leads to lifelong relationships.

Increase Authenticity, Ease, & Transparency of Marketplace
Reach More Users Directly and Privately
Reach More Users Directly and Privately

Reach More Users Directly and Privately

Have an instant medium to connect with customers. With Dokan Live Chat, make real-time conversation between vendor & customer dynamic, interactive & easy to follow through.

Use The Most Convenient Facebook Messenger

Use The Most Convenient Facebook Messenger

Dokan Live Chat works seamlessly with the most used platform - Facebook Messenger. So, vendors can just connect their FB pages, and continue real-time messaging from anywhere.

Use The Most Convenient Facebook Messenger
You Can Also Use Talk.Js
Reach More Users Directly and Privately

You Can Also Use Talk.Js

If you have a Talk.JS Premium Account, you can also use this popular service as the Live Chat provider in Dokan. When Vendors activate the ‘Enable Live Chat’ checkbox, the chat option will appear on their store page and product page.

Additional Modules you will be getting

Check out these awesome modules that you will get with our Business Package

Vendor Staff Manager

Vendor Staff Manager

Help Vendors appoint unlimited staff to manage their stores.

Live Chat Integration

Live Chat Integration

Let your Vendors and customers chat with the Live Chat module.

Export Import

Export Import

Let Vendors Export / Import products right from the frontend.

Vendor Vacation

Vendor Vacation

Allow Vendors to make their products unavailable temporarily.

Product Enquiry

Product Enquiry

Allow the Visitors and Customers to inquire about products.

Vendor Review

Vendor Review

Add the ability for customers to post Reviews for your Vendors.

Subscriptions

Subscriptions

Create highly customized subscription packs and charge vendors as you like.

Store Support

Store Support

Provide Vendors with a ticket-based support system.

Stripe Connect

Stripe Connect

Famous for its low fees, use Stripe to all handle all your payments.

Single Product Multivendor

Single Product Multivendor

Allow Vendors to sell another Vendor's product.