Store Support

Get all the customer support features at the convenience of your frontend.

Provide your customers with a ticket-based support system right from the store page.

Store Support
Let Customers Create <br>Support Tickets Right From <br>The Store Page
Let Customers Create <br>Support Tickets Right From <br>The Store Page

Let Customers Create
Support Tickets Right From
The Store Page

No need for your customers to search for the Vendor's contact details. Enabling this module helps them connect with the Vendors through Support Tickets.

Customers will be able to <br>create a ticket with their <br>order ID
Customers will be able to <br>create a ticket with their <br>order ID

Customers will be able to
create a ticket with their
order ID

Your Vendors can easily match their customers with the ticket numbers. They will see the order no, title, customer name, status, issue date, and more on all of the tickets.

Vendors Will Be Able <br>To Reply Directly From <br>The Dashboard
Vendors Will Be Able <br>To Reply Directly From <br>The Dashboard

Vendors Will Be Able
To Reply Directly From
The Dashboard

The marketplace sellers will be able to keep the conversation going right from their frontend dashboard.

Come Back If There Is <br>Any Problem With <br/>Support
Come Back If There Is <br>Any Problem With <br/>Support

Come Back If There Is
Any Problem With
Support

Vendors will be able to re-open any support ticket that was previously closed to continue the conversation from where it ended.

Additional Modules you will be getting

Check out these awesome modules that you will get with our Business Package

Vendor Staff Manager

Vendor Staff Manager

Help Vendors appoint unlimited staff to manage their stores.

Live Chat Integration

Live Chat Integration

Let your Vendors and customers chat with the Live Chat module.

Export Import

Export Import

Let Vendors Export / Import products right from the frontend.

Vendor Vacation

Vendor Vacation

Allow Vendors to make their products unavailable temporarily.

Product Enquiry

Product Enquiry

Allow the Visitors and Customers to inquire about products.

Vendor Review

Vendor Review

Add the ability for customers to post Reviews for your Vendors.

Subscriptions

Subscriptions

Create highly customized subscription packs and charge vendors as you like.

Store Support

Store Support

Provide Vendors with a ticket-based support system.

Stripe Connect

Stripe Connect

Famous for its low fees, use Stripe to all handle all your payments.

Single Product Multivendor

Single Product Multivendor

Allow Vendors to sell another Vendor's product.

Get Started with Dokan

We are here to provide you with the right tools, but it is You who
must believe in your ability and start.

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