Home Forums Theme Support Dokan A few issues i stmbled upon

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This topic contains 8 replies, has 4 voices, and was last updated by  Nizam Uddin 5 years, 2 months ago.

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  • #17825

    Post count: 30

    Dear weDevs team,

    Ive stumbled upon a few more issues. Appreciate if you could advice:

    1) When a seller via his dashboard creates a new product and chooses
    inventory management together with remaining stock avaliable? how come
    this does not capture on admin view?

    2) How do i disable mobile and tablet view ?

    3) When a seller registers in my site, doesnt the system provide a
    unique address such as http://www.divaashop.com/shoptest how come its
    creating http://www.divaashop.com/shop/shoptest ? When i try accessing this
    link via typing in the address in the link column, or via click on
    “view site” on dashboard it takes me back to the website home page

    4) Once the sellers product is approved by admin, it seems the seller
    is unbale to further edit details of the product?

    Hope to get clarification soonest.



    Post count: 30

    Anyone ?


    Post count: 15

    I am looking for similar answers. I purchased a short domain name so that the customer's name can be right after it. Insertion of /store/ after the url does not look elegant.

    It should be mydomain.com/you
    rather than

    Also, when I click on a product to edit from within my dashboard, I can't get into the product details page and am redirected to my address page “/edit-address/”



    Post count: 157

    I have no issues with what both of you are talking about. The site works fine when clicking on VIEW STORE and also I can edit my products over and over.


    Post count: 30

    Good for you …. but we are having these issue …hence i raised this support question.


    Nizam Uddin
    Post count: 670

    Hello Vinesh
    Thank for creating topic. Sorry for late reply.
    1. Can you please elaborate what it is not capturing?
    2. Please find developer for customization.
    3. Extremely sorry that this type of url is not possible. We tried it. It's very critical and have lots of limitation. Thanks for understanding.
    4.Definitely seller will able to edit the product. I just checked and its working.


    Post count: 30

    Thank you for replying.

    When a seller in his dashboard add a product ….while he does this he inserts the total available stock for example 10. So in this case woocommerce tracks it advices when the quantity is low and removes from front end if the 10 pieces is finished. Unfortunately when a seller does this … the stock count does not show 10 when i view the product from the admin panel.

    The other thing when the seller tries to view his store or if i type the store name for example http://www.divaashop.com/store/shoptest it directs me to the home page instead of the shop page.

    You can test this link http://www.divaashop.com/store/shoptest

    Please advice.


    Post count: 30

    Please also advice me where do i change the text for the emails sent by the system: for example the email sent by the system after a seller registers.


    Nizam Uddin
    Post count: 670

    I think you didn't put any value in Stock Qty, you saw 10 as placeholder that is not default value.
    I think your are missing something like permalink or page template. Please check our documentation for better setup your store. http://docs.wedevs.com/category/themes/dokan/

    For customizing email please go to includes->emails folder then edit the email as your wish.
    Thank you

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