Home Forums Theme Support Dokan Activate Package following a subcription

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This topic contains 3 replies, has 2 voices, and was last updated by  Nayem 3 years, 7 months ago.

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  • #74442

    Shariful
    Member
    Post count: 12

    Hi I am having issues with my Dokan Subcription plugin, I have set up 4 subcription packages that my sellers can buy. when a seller buys a subcription, I understand that as admin of the website i must go to wp-admin → WooCommerce → Orders and approve the purchase order of the seller.

    However when i do this the seller still can not add products, when going in the seller account and into the add products tab the seller still gets the different subcriptions page again that you can buy.

    Can you please help on this matter, the website in question is: http://www.geeweez.com/dev/

    Also my secound question is, i would like the sellers to have the option to buy and purchare a package when registaring via the new user form.

    on your support links this is explain as a option to check in the Dokan Subscription Settings called “enable subcription pack in registration form for new seller”

    please view link below for the support page in question:
    http://docs.wedevs.com/dokan-subscription-settings/

    However in my plugin for dokan subcription i do not have this option, therfore for my question is how will i be able to add subcriptions to the sign up form?

    Thanks
    Shariful

    #74450

    Nayem
    Moderator
    Post count: 6480

    Hello Shariful,

    Can you please tell me that the subscription pack was recurring or non-recurring and which payment gateway are you using?.

    To enable subscription in the registration option you have to use the latest version of Dokan plugin which is 2.3.5 and the latest version of Dokan subscription.

    Thanks.

    #74491

    Shariful
    Member
    Post count: 12

    Hi Nayem,

    All the Subcriptions are set to recurring afther 12 months for 3 packges and afther 30 days for the free package (this is to act as a 3o trail for our users). If you can please explain why once the order has been approved the sellers still cannot upload products to the seller page?

    Also with regards to the Subscription being on the sign up form, I have Product subscription Version 1.0.1 and Dokan version 2.1.1

    would the latest version be avalible for me to download?

    Thanks

    #74546

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please check your account to get the latest version of Dokan plugin and Dokan subscriptin add-on.

    Thanks.

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