Home Forums Theme Support Dokan Adding items from different vendors to cart

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This topic contains 6 replies, has 3 voices, and was last updated by  Nayem 3 years, 8 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #74008

    Paul
    Member
    Post count: 25

    Hello

    Before I purchased the Dokan plugin, i asked if a customer can add multiple items fro different vendors to the cart to purchase and I was told yes. I just tries and received this message:
    You can not add more than one vendors product in the cart. How can I fix this?

    Thank you

    Paul

    #74076

    towhid
    Participant
    Post count: 4505

    Hello Paul,

    I think in your PayPal adaptive payment settings, you have enabled single seller mode. Please navigate to WooCommerece->settings->Checkout->PayPal adaptive payments and change your mode. Please check and let me know.

    Thank you ๐Ÿ™‚

    #74077

    towhid
    Participant
    Post count: 4505

    Hello Paul,

    I think in your PayPal adaptive payment settings, you have enabled single seller mode. Please navigate to WooCommerece->settings->Checkout->PayPal adaptive payments and change your mode. Please check and let me know.

    Thank you ๐Ÿ™‚

    #74127

    Paul
    Member
    Post count: 25

    I have replied to your email and included a screenshot. There isn't anything that says “single mode”

    Thank you

    Paul

    #74177

    towhid
    Participant
    Post count: 4505

    Hello Paul,

    Sorry for my mistake.

    Step 1: Please navigate to WooCommerece->settings->Checkout->PayPal adaptive payments

    Step 2: Payment system: Choose your payment system as Chained Payment

    Step 3: Mode = enable(Single Seller Mode (Recommended))

    Hope, the above instructions will help you.

    Thanks

    #74431

    Paul
    Member
    Post count: 25

    towhid

    as per my last 2 messages, Dokan does not work the way it was described to me before I made my purchase. I understand that in order to use the feature where people can load multiple items into the shopping cart from different vendors, I need to change paypal adaptive settings from parallel payments to chained payments. This was not what I was told before I made my purchase. I will not use Dokan and would like a refund.

    Thank you

    Paul

    #74433

    Nayem
    Moderator
    Post count: 6480

    Hello Paul,

    I am really sorry if you are having trouble to run Dokan plugin. You do not need to change the method Parallel to chained. You can use Parallel method and where customer can purchase from multiple seller. But you have to make sure that you did not check the option “Single seller mode” when the method is chained.

    I will request you again to share your site details I will uncheck the option for you. This is not any issue. Just you have to configure correctly. Now you can not ask for refund without configuring the plugin settings correctly.

    Thanks.

Viewing 7 posts - 1 through 7 (of 7 total)

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