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This topic contains 66 replies, has 2 voices, and was last updated by  Nayem 4 years, 3 months ago.

Viewing 15 posts - 31 through 45 (of 67 total)
  • Author
    Posts
  • #36944

    Nayem
    Moderator
    Post count: 6480

    Hello Gerard,

    Please allow me some time. I will be back to you after finishing my work.

    Thank you ๐Ÿ™‚

    #36948

    Nayem
    Moderator
    Post count: 6480

    Hello Gerard,

    Your ftp is not working. Can you please check it again and provide me the correct details again?.

    Thank you ๐Ÿ™‚

    #36978

    Gerard
    Member
    Post count: 11

    Hello Nazmul,
    Ftp is working fine. I use filezilla, see attached.
    ftp details are the same:

    host: 185.13.226.246
    User: ftp@momsmusthaves.com
    PW: isnet1946

    Please also have a look here http://www.momsmusthaves.com/store/babycare/

    Kind regards
    Gerard

    #37028

    Nayem
    Moderator
    Post count: 6480

    Hello Gerard,

    Please let me check again with your ftp. Hope it will be fine.

    The store page of your site is broken because of there is a style issue. We have already fixed this issue in our next release which one is now in testing environment. So if you want then you can get the updated version for testing.

    Thank you ๐Ÿ™‚

    #37029

    Gerard
    Member
    Post count: 11

    Hello Nazmul,

    You wrote: So if you want then you can get the updated version for testing.
    Yes please please provide me with the updated version! Look forward to the next updated version I will wait with next ordering until problems are resolved.
    Kind regards
    Gerard

    #37105

    Nayem
    Moderator
    Post count: 6480

    Hello Gerard,

    @sekander will send you the latest updated version to check. Please let me know if you get that mail. After the installation if the buttom problem remains then please let me know.

    I have tried with your ftp but failed. Provide me the correct ftp again.

    Thank you ๐Ÿ™‚

    #37125

    Gerard
    Member
    Post count: 11

    Hello Nazmul, I have not received anything yet from @sekander. All in all it is taking a lot of time to have the site working properly. For me it is incredible that you have so much problems with the plugin. I can see that because I receive I your support emails that people mail to you for some reason.

    Ftp is working fine. I use filezilla, see attached.
    ftp details are the same:

    host: 185.13.226.246
    User: ftp@momsmusthaves.com
    PW: isnet1946

    Please also have a look here http://www.momsmusthaves.com/store/babycare/

    Kind regards
    Gerard

    #37135

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #37202

    Gerard
    Member
    Post count: 11

    Hello Nazmul,

    1. I have requested you several times now to re-correct the color changes that you made to make the text in the dokan shop (visit store) visible. Since you made that change none of our other links on our site are visible. PLEASE RETURN TO THE ORGINIAL COLORS.

    2. I have installed the new version of Dokan and it does not make a difference, the site still shows like http://www.momsmusthaves.com/store/babycare/

    I have been trying to communicate over several weeks now, changed a theme several times to accomodate Dokan and it still does not function.

    If this is not resolved today I will file a complaint with PayPal. You are selling something that does not work.

    In case you still want to give a try:
    http://www.momsmusthaves.com/wp-admin
    UN= momsmusthaves
    PW= momsmusthaves1946

    FTP (Use Filezilla)
    host: 185.13.226.246
    User: ftp@momsmusthaves.com
    PW: isnet1946

    Kind regards
    Gerard

    #37220

    Nayem
    Moderator
    Post count: 6480

    Hello Gerard,

    I am really sorry for the inconvenience. Actually we are in weekend. So i
    will fix this at sunday for sure. I have logged your issue in my queue.

    Thank you for having patience.

    #37371

    Nayem
    Moderator
    Post count: 6480

    Hello Gerard,

    We have installed the fixed version in your site and visit store button is now ok. But the store page broken problem is remain when the “Flatsome” theme is activated. But you can try with the other theme in your site. I have activated to check “Meadowbrook” theme and the store page was perfect. In the new fixed version which i have installed in your site there was some new feature like – shipping for the seller, multiple category, product tag etc. Please check those feature and let us know if there is any problem. We will release our new update very soon.

    Thank you ๐Ÿ™‚

    #37426

    Nayem
    Moderator
    Post count: 6480

    Hello Gerard,

    Can you please send the Flatsome theme to us?. Then we will try to fix the store page with dokan plugin. If you want then you can send the theme here- sekander[at]wedevs.com.

    Thank you ๐Ÿ™‚

    #37617

    Gerard
    Member
    Post count: 11

    Hello Nazmul,
    Any luck with the Flatsome theme?
    Appreciate your comments
    Regards
    Gerard

    #37619

    Nayem
    Moderator
    Post count: 6480

    Hello Gerard,

    Did you send the theme via mail?. If not, then please send us the theme.

    Thank you ๐Ÿ™‚

    #37620

    Gerard
    Member
    Post count: 11

    Yes, I did send the theme to you and your other colleague last week
    Gerard

Viewing 15 posts - 31 through 45 (of 67 total)

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