Author | Posts |
---|---|
February 18, 2015 at 10:55 am 36948 | |
Nayem | Hello Gerard, Your ftp is not working. Can you please check it again and provide me the correct details again?. Thank you 🙂 |
February 18, 2015 at 2:21 pm 36978 | |
Gerard | Hello Nazmul, host: 185.13.226.246 Please also have a look here http://www.momsmusthaves.com/store/babycare/ Kind regards |
February 18, 2015 at 7:08 pm 37028 | |
Nayem | Hello Gerard, Please let me check again with your ftp. Hope it will be fine. The store page of your site is broken because of there is a style issue. We have already fixed this issue in our next release which one is now in testing environment. So if you want then you can get the updated version for testing. Thank you 🙂 |
February 18, 2015 at 7:16 pm 37029 | |
Gerard | Hello Nazmul, You wrote: So if you want then you can get the updated version for testing. |
February 19, 2015 at 2:44 pm 37105 | |
Nayem | Hello Gerard,
I have tried with your ftp but failed. Provide me the correct ftp again. Thank you 🙂 |
February 19, 2015 at 5:15 pm 37125 | |
Gerard | Hello Nazmul, I have not received anything yet from @sekander. All in all it is taking a lot of time to have the site working properly. For me it is incredible that you have so much problems with the plugin. I can see that because I receive I your support emails that people mail to you for some reason. Ftp is working fine. I use filezilla, see attached. host: 185.13.226.246 Please also have a look here http://www.momsmusthaves.com/store/babycare/ Kind regards |
February 19, 2015 at 5:50 pm 37135 | |
Nayem | This reply has been marked as private. |
February 20, 2015 at 3:48 pm 37202 | |
Gerard | Hello Nazmul, 1. I have requested you several times now to re-correct the color changes that you made to make the text in the dokan shop (visit store) visible. Since you made that change none of our other links on our site are visible. PLEASE RETURN TO THE ORGINIAL COLORS. 2. I have installed the new version of Dokan and it does not make a difference, the site still shows like http://www.momsmusthaves.com/store/babycare/ I have been trying to communicate over several weeks now, changed a theme several times to accomodate Dokan and it still does not function. If this is not resolved today I will file a complaint with PayPal. You are selling something that does not work. In case you still want to give a try: FTP (Use Filezilla) Kind regards |
February 20, 2015 at 10:11 pm 37220 | |
Nayem | Hello Gerard, I am really sorry for the inconvenience. Actually we are in weekend. So i Thank you for having patience. |
February 23, 2015 at 10:58 am 37371 | |
Nayem | Hello Gerard, We have installed the fixed version in your site and visit store button is now ok. But the store page broken problem is remain when the “Flatsome” theme is activated. But you can try with the other theme in your site. I have activated to check “Meadowbrook” theme and the store page was perfect. In the new fixed version which i have installed in your site there was some new feature like – shipping for the seller, multiple category, product tag etc. Please check those feature and let us know if there is any problem. We will release our new update very soon. Thank you 🙂 |
February 23, 2015 at 4:02 pm 37426 | |
Nayem | Hello Gerard, Can you please send the Flatsome theme to us?. Then we will try to fix the store page with dokan plugin. If you want then you can send the theme here- Thank you 🙂 |
February 25, 2015 at 2:44 pm 37617 | |
Gerard | Hello Nazmul, |
February 25, 2015 at 3:09 pm 37619 | |
Nayem | Hello Gerard, Did you send the theme via mail?. If not, then please send us the theme. Thank you 🙂 |
February 25, 2015 at 3:28 pm 37620 | |
Gerard | Yes, I did send the theme to you and your other colleague last week |
February 25, 2015 at 3:47 pm 37623 | |
Nayem | Hello Gerar, I will inform you after finishing our work. Please keep patience. Thank you 🙂 |