This topic contains 19 reply and 2 voices, and was last updated by towhid 3 years, 9 months ago
Viewing 15 Posts - 1 through 15 (of 19 total)
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September 24, 2015 at 9:17 pm 73104
towhid Hello, I'm working on a website were there are 6 products. I added 3 products into 2 categories and connected it to a seller. All was fine. I saw, as expected, the two categories in the store page. Then I put all 3 products into one of the categories. Unfortunately, the two categories were still there. I expected only one - the one with the 3 seller's products. Can you direct me to my error? Thanks
September 30, 2015 at 4:40 pm 73549
towhid towhid

Hello Keren,

Did you remove that category which you do not want to keep? Can I get a screenshot of those categories?

Thanks

October 4, 2015 at 12:36 pm 73947
Keren Keren

Hello Towhid,
I didn’t remove the category because I wanted to use it for another seller.
Do I need to duplicate the same category in order to connect it to different sellers?
How can I send you the screenshot?

Thanks

October 4, 2015 at 3:26 pm 73966
towhid towhid

Hello Keren,

To send a screenshot please use this website – http://postimage.org/. After uploading the image please share with me the image link in here.

Thanks

October 19, 2015 at 6:20 pm 74776
Keren Keren

Hello,

Here is the screen of products with the categories:
http://s14.postimg.org/tmi6fug1d/Screen_Shot_2015_10_19_at_3_13_09_PM.png

But I can’t see the categories on the store:
http://s13.postimg.org/ip0bdy3av/Screen_Shot_2015_10_19_at_3_13_38_PM.png

Please reply.

Thanks

October 20, 2015 at 1:09 pm 74817
Keren Keren

Hello,
Any news or answers?

Keren

October 25, 2015 at 5:33 pm 74968
towhid towhid

Hello Keren,

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

October 29, 2015 at 1:54 pm 75084
Keren Keren

Hello,
3 days ago I sent you the details you asked for but no reply so far. Can you please update me?

November 2, 2015 at 11:15 am 75159
towhid towhid

Hello Keren,

I’m really sorry for my late reply. We were not available in these couple of days. I have already forwarded this topic to our developer team. Hope they will provide a better solution within today.

Thanks

November 4, 2015 at 1:02 pm 75192
Keren Keren

Hello,
I’m still waiting for your reply on the bug!
It’s been more than a week! and it’s very urgent. I’m very disappointed from the support or lack of support.

Please reply ASAP.
Thank you,
Keren

November 4, 2015 at 1:17 pm 75193
towhid towhid This reply has been marked as private.
November 4, 2015 at 1:27 pm 75196
Keren Keren

Ok. Thanks. Can you direct me on how to go to seller dashboard on seller page?

The way I added the category is by entering admin backend, add category and add a product. on the product edit page, I noted that the seller is a specific one (different from the admin) and click on the category that the product belongs to.
I guess it should be done differently. Please explain
Thank you

November 5, 2015 at 1:40 pm 75228
towhid towhid This reply has been marked as private.
November 9, 2015 at 8:02 pm 75321
Keren Keren

Thank you for the answer. Now it’s fine but I have one more issue.
On dashboard of a seller, when I add new product, I can see all categories from all sellers. Is there a way for a seller to see only his categories?

November 13, 2015 at 12:43 pm 75394
Keren Keren

Any news?

November 15, 2015 at 4:25 pm 75414
towhid towhid

Hello Keren,

Actually this is not possible and will not viable. Because you first have to know that who creates a category- only admin. So there is no chance to see the seller’s category in the add product.

Hope you understand.

If there’s anything else needed please let me know. I’m here to help you.

Best Regards,

Towhid

Viewing 15 Posts - 1 through 15 (of 19 total)