Home Forums Theme Support Dokan Categories problem

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This topic contains 19 replies, has 2 voices, and was last updated by  towhid 3 years, 6 months ago.

Viewing 15 posts - 1 through 15 (of 20 total)
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  • #73104

    Keren
    Member
    Post count: 15

    Hello,
    I'm working on a website were there are 6 products. I added 3 products into 2 categories and connected it to a seller. All was fine. I saw, as expected, the two categories in the store page.
    Then I put all 3 products into one of the categories. Unfortunately, the two categories were still there. I expected only one – the one with the 3 seller's products.
    Can you direct me to my error?

    Thanks

    #73549

    towhid
    Participant
    Post count: 4505

    Hello Keren,

    Did you remove that category which you do not want to keep? Can I get a screenshot of those categories?

    Thanks

    #73947

    Keren
    Member
    Post count: 15

    Hello Towhid,
    I didn't remove the category because I wanted to use it for another seller.
    Do I need to duplicate the same category in order to connect it to different sellers?
    How can I send you the screenshot?

    Thanks

    #73966

    towhid
    Participant
    Post count: 4505

    Hello Keren,

    To send a screenshot please use this website – http://postimage.org/. After uploading the image please share with me the image link in here.

    Thanks

    #74776

    Keren
    Member
    Post count: 15

    Hello,

    Here is the screen of products with the categories:
    http://s14.postimg.org/tmi6fug1d/Screen_Shot_2015_10_19_at_3_13_09_PM.png

    But I can't see the categories on the store:
    http://s13.postimg.org/ip0bdy3av/Screen_Shot_2015_10_19_at_3_13_38_PM.png

    Please reply.

    Thanks

    #74817

    Keren
    Member
    Post count: 15

    Hello,
    Any news or answers?

    Keren

    #74968

    towhid
    Participant
    Post count: 4505

    Hello Keren,

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #75084

    Keren
    Member
    Post count: 15

    Hello,
    3 days ago I sent you the details you asked for but no reply so far. Can you please update me?

    #75159

    towhid
    Participant
    Post count: 4505

    Hello Keren,

    I'm really sorry for my late reply. We were not available in these couple of days. I have already forwarded this topic to our developer team. Hope they will provide a better solution within today.

    Thanks

    #75192

    Keren
    Member
    Post count: 15

    Hello,
    I'm still waiting for your reply on the bug!
    It's been more than a week! and it's very urgent. I'm very disappointed from the support or lack of support.

    Please reply ASAP.
    Thank you,
    Keren

    #75193

    towhid
    Participant
    Post count: 4505
    This reply has been marked as private.
    #75196

    Keren
    Member
    Post count: 15

    Ok. Thanks. Can you direct me on how to go to seller dashboard on seller page?

    The way I added the category is by entering admin backend, add category and add a product. on the product edit page, I noted that the seller is a specific one (different from the admin) and click on the category that the product belongs to.
    I guess it should be done differently. Please explain
    Thank you

    #75228

    towhid
    Participant
    Post count: 4505
    This reply has been marked as private.
    #75321

    Keren
    Member
    Post count: 15

    Thank you for the answer. Now it's fine but I have one more issue.
    On dashboard of a seller, when I add new product, I can see all categories from all sellers. Is there a way for a seller to see only his categories?

    #75394

    Keren
    Member
    Post count: 15

    Any news?

Viewing 15 posts - 1 through 15 (of 20 total)

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