September 24, 2015 at 9:17 pm #73104
I'm working on a website were there are 6 products. I added 3 products into 2 categories and connected it to a seller. All was fine. I saw, as expected, the two categories in the store page.
Then I put all 3 products into one of the categories. Unfortunately, the two categories were still there. I expected only one – the one with the 3 seller's products.
Can you direct me to my error?
ThanksSeptember 30, 2015 at 4:40 pm #73549
Did you remove that category which you do not want to keep? Can I get a screenshot of those categories?
ThanksOctober 4, 2015 at 12:36 pm #73947
I didn't remove the category because I wanted to use it for another seller.
Do I need to duplicate the same category in order to connect it to different sellers?
How can I send you the screenshot?
ThanksOctober 4, 2015 at 3:26 pm #73966
To send a screenshot please use this website – http://postimage.org/. After uploading the image please share with me the image link in here.
ThanksOctober 19, 2015 at 6:20 pm #74776
Here is the screen of products with the categories:
But I can't see the categories on the store:
ThanksOctober 20, 2015 at 1:09 pm #74817
Any news or answers?
KerenOctober 25, 2015 at 5:33 pm #74968
Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.
Thank you 🙂October 29, 2015 at 1:54 pm #75084
3 days ago I sent you the details you asked for but no reply so far. Can you please update me?November 2, 2015 at 11:15 am #75159
I'm really sorry for my late reply. We were not available in these couple of days. I have already forwarded this topic to our developer team. Hope they will provide a better solution within today.
ThanksNovember 4, 2015 at 1:02 pm #75192
I'm still waiting for your reply on the bug!
It's been more than a week! and it's very urgent. I'm very disappointed from the support or lack of support.
Please reply ASAP.
KerenNovember 4, 2015 at 1:17 pm #75193This reply has been marked as private.November 4, 2015 at 1:27 pm #75196
Ok. Thanks. Can you direct me on how to go to seller dashboard on seller page?
The way I added the category is by entering admin backend, add category and add a product. on the product edit page, I noted that the seller is a specific one (different from the admin) and click on the category that the product belongs to.
I guess it should be done differently. Please explain
Thank youNovember 5, 2015 at 1:40 pm #75228This reply has been marked as private.November 9, 2015 at 8:02 pm #75321
Thank you for the answer. Now it's fine but I have one more issue.
On dashboard of a seller, when I add new product, I can see all categories from all sellers. Is there a way for a seller to see only his categories?November 13, 2015 at 12:43 pm #75394
The topic ‘Categories problem’ is closed to new replies.