Hi Towhid!

I deleted all my cache, but still having the same issue…

thank you

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

Hello Frank,

I have got the details you have provided to me. Please allow me sometimes to fix this issue.

Thanks

Hello Frank,

Can you please check your site now and let me know the result. I have fixed that issue.

Thanks

Hi Towhid,

Thank you so much! It works perfect now with the ’tile’ background setting, but you get the image twice on the page now. When I switch the setting to ‘No Repeat’ it will unfortunately turn grey again.

Can you maybe do the same for those other settings?

Thank you in advance!!!

Frank

Hello Frank,

Please attach a screenshot. I did not understand the last post clearly.

Thanks

Hi Towhid,

As you can see in the following screenshot there are several options how you would like to display your background. I would like mine on ‘no repeat’
http://skootchie.com/wp-content/uploads/2015/08/options-background.png

The moment I switch to the no repeat option the background turns grey for half the page:
http://skootchie.com/wp-content/uploads/2015/08/grey-no-repeat.png

The ‘Tile’ option you fixed very well and works perfectly! But this is not my preference, because the photo doubles up then.
http://skootchie.com/wp-content/uploads/2015/08/tile-background.png

Thanks!!!

Frank

Hello Frank,

I have forwarded this issue to our developer team. Please allow me some time. Hope I will come back to you with a right solution.

Thanks

Hello Frank,

If you upload an image which height is 1280px then the photo will not double at the footer. We have taken an image from zerif theme default image and does not get double at footer.

Can you check please.

Thanks

Hi Towhid,

I just have checked but unfortunately it did not work again. I have tried it with a few different 1280 x size pictures but still no luck.

As you can see in this screenshot I still have the grey part at the footer:
http://skootchie.com/wp-content/uploads/2015/08/example.png

But when I go to the website on a mobile device the grey parts will now appear at the top and bottom of the website:
http://skootchie.com/wp-content/uploads/2015/08/phone-screen.png

Thank you for your help!

Sorry Towhid,

One more question. When I go to the vendors dashboard now and sign in as a vendor it doesn’t find any of the pages. So all the dashboard functions give me a error now.

http://skootchie.com/wp-content/uploads/2015/08/Screen-Shot-2015-08-10-at-19.33.56.png

Thank you!

Hi Towhid,

I have just done a woo commerce update and now the dashboard is working again. So I am only having the issue with the background picture now.

Thank you.

Frank

Hello Frank,

You can use the Zerif theme default image and see what happen and let me know the result.

Thanks

Hi Towhid,

I am using the Zerif theme default image right now and deleted all my cache and history. But it is still showing the grey parts.

Thanks