Home Forums Theme Support Dokan checkout and vendors dashboard

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This topic contains 53 replies, has 3 voices, and was last updated by  towhid 3 years, 7 months ago.

Viewing 15 posts - 31 through 45 (of 54 total)
  • Author
    Posts
  • #65224

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    Can you please clear the browser cache before open the site and let me know the result.

    Thanks

    #65291

    Frank
    Member
    Post count: 33

    Hi Towhid!

    I deleted all my cache, but still having the same issue…

    thank you

    #65451

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #65455

    Frank
    Member
    Post count: 33
    This reply has been marked as private.
    #65465

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    I have got the details you have provided to me. Please allow me sometimes to fix this issue.

    Thanks

    #65561

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    Can you please check your site now and let me know the result. I have fixed that issue.

    Thanks

    #65575

    Frank
    Member
    Post count: 33

    Hi Towhid,

    Thank you so much! It works perfect now with the 'tile' background setting, but you get the image twice on the page now. When I switch the setting to ‘No Repeat' it will unfortunately turn grey again.

    Can you maybe do the same for those other settings?

    Thank you in advance!!!

    Frank

    #65957

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    Please attach a screenshot. I did not understand the last post clearly.

    Thanks

    #65959

    Frank
    Member
    Post count: 33

    Hi Towhid,

    As you can see in the following screenshot there are several options how you would like to display your background. I would like mine on ‘no repeat'
    http://skootchie.com/wp-content/uploads/2015/08/options-background.png

    The moment I switch to the no repeat option the background turns grey for half the page:
    http://skootchie.com/wp-content/uploads/2015/08/grey-no-repeat.png

    The ‘Tile' option you fixed very well and works perfectly! But this is not my preference, because the photo doubles up then.
    http://skootchie.com/wp-content/uploads/2015/08/tile-background.png

    Thanks!!!

    Frank

    #66248

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    I have forwarded this issue to our developer team. Please allow me some time. Hope I will come back to you with a right solution.

    Thanks

    #66323

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    If you upload an image which height is 1280px then the photo will not double at the footer. We have taken an image from zerif theme default image and does not get double at footer.

    Can you check please.

    Thanks

    #66390

    Frank
    Member
    Post count: 33

    Hi Towhid,

    I just have checked but unfortunately it did not work again. I have tried it with a few different 1280 x size pictures but still no luck.

    As you can see in this screenshot I still have the grey part at the footer:
    http://skootchie.com/wp-content/uploads/2015/08/example.png

    But when I go to the website on a mobile device the grey parts will now appear at the top and bottom of the website:
    http://skootchie.com/wp-content/uploads/2015/08/phone-screen.png

    Thank you for your help!

    #66396

    Frank
    Member
    Post count: 33

    Sorry Towhid,

    One more question. When I go to the vendors dashboard now and sign in as a vendor it doesn't find any of the pages. So all the dashboard functions give me a error now.

    http://skootchie.com/wp-content/uploads/2015/08/Screen-Shot-2015-08-10-at-19.33.56.png

    Thank you!

    #66585

    Frank
    Member
    Post count: 33

    Hi Towhid,

    I have just done a woo commerce update and now the dashboard is working again. So I am only having the issue with the background picture now.

    Thank you.

    Frank

    #66749

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    You can use the Zerif theme default image and see what happen and let me know the result.

    Thanks

Viewing 15 posts - 31 through 45 (of 54 total)

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