Home Forums Theme Support Dokan Coupon Discounts Incorrectly Applied during Multivendor Checkout

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This topic contains 2 replies, has 2 voices, and was last updated by  towhid 3 years, 9 months ago.

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  • #68760

    Carlos
    Participant
    Post count: 66

    Hello,

    If there are multiple vendors in an order, and the customer uses a coupon code for a specific vendor, the discount is not being correctly applied to the discounted order.

    We have confirmed this issue on your demo site. We created a new seller and created a coupon for that seller for 4 off a specific product. We then made a test purchase of the product along with a product from another store to have multiple vendors in the order. The order was placed and it created 2 suborders. The price of the discounted sub order created is wrong.

    Notice in this screenshot (taken from the Dokan demo site) that shows the discount at checkout is -4, but if you look in the suborders, the total of the discounted order is -$3.00 when it should be $1.00. This issue is apparent on the Customer's Order View page too.

    This error also impacts sites that use Stipe Connect. If Stripe Connect is installed, it throws a negative value error and the customer cannot check out. Here's a screenshot of the error on one of our sites that is showing the same issue when checkouting out with Stripe:

    Thanks.

    #68824

    towhid
    Participant
    Post count: 4505

    Hello Carlos,

    Please allow me some time to reproduce this issue. Hope I will come back to you with a right solution.

    Thanks

    #69007

    towhid
    Participant
    Post count: 4505

    Hello Carlos,

    I have checked and noticed the issue. I have already forwarded this issue to our developer team. Please allow me some time. Hope I will come back to you with a right solution.

    Thanks

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