Home Forums Theme Support Dokan Dashboard 404 Error Page for Sellers

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This topic contains 52 replies, has 2 voices, and was last updated by  Charlotte 4 years, 1 month ago.

Viewing 15 posts - 31 through 45 (of 53 total)
  • Author
    Posts
  • #43710

    Nayem
    Moderator
    Post count: 6480

    Please follow this topic- https://wedevs.com/support/topic/i-cant-install-plug-in-and-has-been-error/#post-43690. You will get your solution there.

    We have already reset your license key. Please insert your previous license key again. It will work. License activation error will not cause any problem in the functionality so no need to worry about that.

    Thanks.

    #43711

    Charlotte
    Member
    Post count: 43

    Right now I can't do anything as it's not activated, and won't allow me to activate since you updated the plugin. Please help me resolve it!

    #43716

    Nayem
    Moderator
    Post count: 6480

    I saw you your license is not activated. I think there is a security issue with your server. Please provide your server IP and your site login details.

    Provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #43719

    Charlotte
    Member
    Post count: 43

    Again no FTP, but I have submitted the details.
    Thanks!

    PS- where in India are you based? I miss it a lot ๐Ÿ™‚

    #43722

    Nayem
    Moderator
    Post count: 6480

    I need your server IP address. Please provide me your IP address. We are from Bangladesh not India.

    #43723

    Charlotte
    Member
    Post count: 43

    Ah I assumed India because of the time difference.

    How do I find my server IP?

    #43726

    Nayem
    Moderator
    Post count: 6480

    Contact with your hosting provider to get your server IP.

    #43727

    Charlotte
    Member
    Post count: 43

    109.73.237.191 I believe

    #43732

    Nayem
    Moderator
    Post count: 6480

    I need your full admin access. The details you have provided it is not enough to work because i am not able to get the option to insert license there. Please provide me the admin details not normal user.

    Thanks.

    #43733

    Charlotte
    Member
    Post count: 43

    Can you please explain exactly what you mean? Do you mean to my hosting account (siteground) or to my website through wordpress, as the admin account has full access.

    #43738

    Nayem
    Moderator
    Post count: 6480

    In your backend of the site i am not able to see the plugin list, our dokan menu. So i need the full access of your site backend.

    #43739

    Charlotte
    Member
    Post count: 43

    Ah! I see. I had changed it to seller to test previously. Should be working now!

    #43757

    Nayem
    Moderator
    Post count: 6480

    Please check your site now. Your license has been activated.

    Thanks.

    #43758

    Charlotte
    Member
    Post count: 43

    Absolutely brilliant. Thank you!

    #43762

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
Viewing 15 posts - 31 through 45 (of 53 total)

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