May 12, 2015 at 2:39 pm 43711
Right now I can’t do anything as it’s not activated, and won’t allow me to activate since you updated the plugin. Please help me resolve it!
May 12, 2015 at 2:48 pm 43716
I saw you your license is not activated. I think there is a security issue with your server. Please provide your server IP and your site login details.
Provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.
Thank you 🙂
May 12, 2015 at 2:52 pm 43719
Again no FTP, but I have submitted the details.
PS- where in India are you based? I miss it a lot 🙂
May 12, 2015 at 3:04 pm 43722
I need your server IP address. Please provide me your IP address. We are from Bangladesh not India.
May 12, 2015 at 3:05 pm 43723
Ah I assumed India because of the time difference.
How do I find my server IP?
May 12, 2015 at 3:17 pm 43726
Contact with your hosting provider to get your server IP.
May 12, 2015 at 3:18 pm 43727
126.96.36.199 I believe
May 12, 2015 at 3:27 pm 43732
I need your full admin access. The details you have provided it is not enough to work because i am not able to get the option to insert license there. Please provide me the admin details not normal user.
May 12, 2015 at 3:30 pm 43733
Can you please explain exactly what you mean? Do you mean to my hosting account (siteground) or to my website through wordpress, as the admin account has full access.
May 12, 2015 at 3:35 pm 43738
In your backend of the site i am not able to see the plugin list, our dokan menu. So i need the full access of your site backend.
May 12, 2015 at 3:36 pm 43739
Ah! I see. I had changed it to seller to test previously. Should be working now!
May 12, 2015 at 4:36 pm 43757
Please check your site now. Your license has been activated.
May 12, 2015 at 4:49 pm 43758
Absolutely brilliant. Thank you!
May 12, 2015 at 5:25 pm 43762
|Nayem||This reply has been marked as private.|
May 12, 2015 at 5:38 pm 43763
I will definitely do that in the next couple of weeks.
Could you possibly also explain to me how variations work on the site. I managed to add a variation (Size: Small and Large) but it said out of stock? I read through the seller instructions at http://docs.wedevs.com/creating-products/ but can’t seem to find the answer?
Thanks so much for your help