Home Forums Theme Support Dokan Dashboard pages not found

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This topic contains 49 replies, has 2 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 15 posts - 31 through 45 (of 50 total)
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  • #51787

    Ricardo Silva
    Member
    Post count: 23

    Hi Nayem

    Thanks for you support. Now the categories widget have a much better visual, great 😉

    But it still dont show all the categories where the sellers have products, you can visit the shop “Com Pimenta”, that shop have products inside “Conteúdo Adulto” in subcategories -> BOUNDAGE / BRINCADEIRAS / BRINQUEDOS SEXUAIS / FARMÁCIA XXX / FILMES / LINGERIE FEMININA / LINGERIE MASCULINA / ZONA GAY, and it only display BOUNDAGE (BDSM) and his child categories.

    The shop Spotciber is in the same situation…

    I have to delete the child theme because it dont work properly. I have imported all the changes you made to the main theme, maybe in the end of all job done I will try to change to a child theme. I made some changes in the style and now the store have a better look, but the style it´s not a big problem, the worst is the categories widget that have great importance to user navigation.

    How can we solve the problem?

    Thanks again for your great support

    #51789

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Your website is not visible for me. Please provide a screenshot of your store page.

    Thanks.

    #51797

    Ricardo Silva
    Member
    Post count: 23

    Sreenshot

    http://comprarouganhar.pt/com-pimenta-shop.jpg

    Has you can see, only one categorie and his child categories

    #51824

    Nayem
    Moderator
    Post count: 6480

    Hello Ricardo,

    Add another product with different category. Then it will show the other one.

    #51865

    Ricardo Silva
    Member
    Post count: 23

    ok, it works.

    But now the location map disappear…

    #51921

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #52163

    Ricardo Silva
    Member
    Post count: 23
    This reply has been marked as private.
    #52164

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #53633

    Ricardo Silva
    Member
    Post count: 23
    This reply has been marked as private.
    #53669

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please update your DOkan plugin to the latest version which is version 2.3. If you do not set map location from seller settings then it will not show in the store page.

    Thanks.

    #54055

    Ricardo Silva
    Member
    Post count: 23

    Hi Nayem,

    The dokan plugin is now updated . I have the map location set in seller settings and in wp admin dashboard dokan settings I selected the option to show location map in store page , and the map location still not appearing .

    Now I have another problem with this dokan version . When I try to add my store address I can´t save the settings because I have to choose a State , but there are no state in the dropdown to choose .

    And also I had to do a backup in my site and now it display a message in admin dashboard saying to activate my dokan license .

    #54057

    Nayem
    Moderator
    Post count: 6480

    Please contact with us by using this contact form- http://wedevs.com/contact/. You have to select the question type as- “License activation problem”. We will solve your license issue as soon as possible.

    For your location problem- provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #54099

    Ricardo Silva
    Member
    Post count: 23

    Done and done 😉

    Thanks

    #54186

    Nayem
    Moderator
    Post count: 6480

    Hello,

    There is a conflict with the google map api. You are using another map in your site. Please check your console to see the error.

    #54474

    Ricardo Silva
    Member
    Post count: 23

    Hi Nayem

    I have removed the google map api I´m using in Big Contact plugin, but the problem persists, then I disabled the plugin and the same problem in console. This is the unique plugin I have with google map api, what should I do?

    Thanks

Viewing 15 posts - 31 through 45 (of 50 total)

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