Please navigate to Wp admin->Settings->Permalinks and set your permalinks as Post name and product. You have provided a screenshot of the theme footer. It is default footer of the theme. If you can then you can change footer content as your own way.
May be you did not set your my order page. Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will configure dokan settings for you. Should i upload any dummy data?.