Author | Posts |
---|---|
February 3, 2015 at 10:58 am 35576 | |
towhid | Hello DM, I have tried to login with FTP details you provided to me able to log in but not get root folder where your site keeps in. Can you please yourself and let me know then I can work. Thank You 🙂 |
February 3, 2015 at 11:20 am 35579 | |
DM | Hey Towhid, I am sorry we are having technical difficulties. I will upload my log-in information once again to the form. I checked all the ftp credentials this time. It worked for me :). Again sorry for the bad login. I think we can solve this now! 😀 Thanks you! |
February 3, 2015 at 11:28 am 35584 | |
DM | Ok, everything is uploaded to the form. Thank you for staying with me for so long! You are the best support I have ever received! I trust everything else to you now. |
February 4, 2015 at 12:41 pm 35702 | |
towhid | Hello DM, I have fixed product visibility issue on your site. Product is now visible under product tab of dashboard. Can you please check and let me know everything works fine or not? Thank You 🙂 N.B: Please backup your site for future disaster. |
February 5, 2015 at 3:23 am 35795 | |
DM | Yes, everything works now! Thank you for the help! |
February 13, 2015 at 6:59 am 36631 | |
Andrej | I have the same problem, seller cannot see any products. What do I have to do to fix that? |
February 14, 2015 at 10:46 am 36663 | |
towhid | Hello Andrej, Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
February 14, 2015 at 7:48 pm 36698 | |
Andrej | Ok, I submitted all the info. |
February 15, 2015 at 2:52 pm 36726 | |
towhid | Hello Andrej, FTP details you had provided is not working for me. Can you please check yourself and send me again. But the admin details is working for me perfectly. Thank You 🙂 |
February 15, 2015 at 7:13 pm 36749 | |
Andrej | I resubmitted all info, I an not able to login into FTP for some reason, but when I go to the website, I can use the Username and Password and login into Cpanal. I will contact Support team, but in the mean time you can login into siteground.com and go to cpanal from there. |
February 16, 2015 at 12:02 pm 36791 | |
towhid | Hello Andrej, Still I am not able to login into FTP. I have no Cpanel login details. Send me Cpanel url links with username and password or send me FTP details again. Thank You 🙂 |
February 16, 2015 at 12:47 pm 36800 | |
Andrej | The login URL is https://ua.siteground.com/login.htm username is the same as what I send you for ftp starts with teach…. Password is the same as I send you before through the form. |
February 16, 2015 at 1:25 pm 36811 | |
towhid | Hello Andrej, I am able to login to your account in siteground. But can not able to login into cpanel. I need this url http://www.minimarts.ca/cpanel/ login details. Thank You 🙂 |
February 16, 2015 at 2:14 pm 36821 | |
Andrej | When you’re logged in, go to my accounts, and click on Cpanal, it will log you in. |
February 16, 2015 at 2:34 pm 36825 | |
towhid | Ok, I am able to login your site. Please allow me some time. |