This topic contains 5 reply and 2 voices, and was last updated by Tareq Hasan 5 years, 7 months ago
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March 2, 2014 at 7:48 am 16044
Tareq Hasan I recently purchased the Dokan theme. I registered as a vendor on my own site but did not receive a notification on the Admin side that there was a vendor awaiting approval. I see the vendor listing on the user side but shouldn't I receive an email notification that there is someone waiting for approval- as with product submission? Maybe I am missing the area to turn this on? Thanks in advance for the help.
March 2, 2014 at 12:42 pm 16045
Tareq Hasan Tareq Hasan

Aah, looks like we missed that bit. WooCommerce has a new customer notification email template. If you turn that on, you’ll get notification for both customers and sellers. But getting customer notification isn’t what you might want.

I am adding this on the todo list and will be implemented very soon 🙂

March 3, 2014 at 8:45 am 16088
Britt Britt

Thanks for your quick response Tareq.

In the WooCommerce email settings there is a new customer notification email but it is only for the customer for when they get approved. I am not seeing one there for the Admin being notified. But if this is something that you will be implementing, I can definitely wait for the update.

Here are some other issues we ran into while working through our site.

Can the shop URL be changed from the profile/user url to the actual shop name? Many vendors use these links on their business cards and marketing materials. I think they would prefer that the url be the actual name of the store.

Also, we noticed that a profile image must be uploaded from Gravatar. Can it not be implemented so that this is done directly from the account settings page instead? I think vendors may find it confusing that they must have a Gravatar account to have a photo on our site.

Flat Rate Shipping- I know that vendors are going to want to set their own shipping rates. There is no way that we can set them all from the Admin side and allow a customer to choose. For instance, someone selling a huge piece of furniture vs. someone selling jewelry. If this option was allowed on the “add product” page as a flat rate monetary value for the vendor to set- it would make much more since. This is one of the biggest things I am concerned about, as I sell products online also and know the value of setting your own shipping costs.

Will there be an update where checkout can be done by store- as with Etsy. I think the sub-category orders can get a little confusing with vendors and how is the shipping added for multiple orders since they come from different vendors? If you could singly checkout by store, it would be much easier for vendor and customer.

I am glad to see a Variations option in the Add Product section but we are having difficulty figuring out to have the options display on the product page. Right now, they are just listed in the Additional Information section. Could you please explain how these are added? For instance, if someone needs to select a color, how do we include the drop down menu with all those selections?

We are really excited about this theme. Hope to get all this figured out soon and start getting our vendors signed up. Thanks for your time.

March 3, 2014 at 2:50 pm 16103
Tareq Hasan Tareq Hasan

Shop URL: It’s kinda crucial here. It uses the same url structure as your standard WordPress user url. Just it replaces the author part with store. May be a solution would be instruct the sellers to put their store name as username?

Avatar: I’ll put the avatar change option in next update.

Flat Shipping: I am thinking more about this and hopefully there will be a solution very soon.

The checkout option was the biggest challenge for me. Etsy is custom build, but here we are using WooCommerce, the there is limitations on this end. There was no easy way to checkout with multiple sellers products. But currently, splitting the order is pretty good. It correctly splits the products, shipping and coupons. I know it would be easier for us to calculate if they were checking out by store, much much easier cause I know the pain behind it.

The variations works as same as the standard WooCommerce variations.
1. Firstly, change the product type to variable.
2. Add Attributes on the attribute tab. Check “used for variations” and also “Show on product page”
3. Click “Save attributes”. Right after that, the variation tab will be filled with variation options.
4. Click on add variation for adding a variation. Alternatively you can click “Link all variations” for auto populate the variations.

I hope every quirks will be resolved very soon as this theme is very early in it’s age and hope to get feedback like this more to improve the usability.

March 20, 2014 at 9:44 am 16964
Britt Britt

Thanks Tareq for all the information. I am very interested to see what you can do about the Flat Shipping. I appreciate your response to all of these questions.

I did have one more thing to ask for now. I was curious if there is an option for a customer – buyer or seller to delete their account. I am not seeing where they can do that in the Account Settings area. Thanks! britt

March 20, 2014 at 6:31 pm 16986
Tareq Hasan Tareq Hasan

No, they can’t delete their account. No such options are there.

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