Home Forums General Pre-Purchase Questions Dokan – Per Product shipping issue

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This topic contains 13 replies, has 2 voices, and was last updated by  Nayem 4 years, 5 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #34520

    gayan
    Member
    Post count: 13

    I just purchased this module for WordPress and followed all the steps required from – http://docs.wedevs.com/category/add-ons/dokan-add-ons/per-product-shipping/.

    The module is activated through shipping under woocommerce but on the product pages under shipping setting i don't see the option to enable shipping options just like in this image: http://docs.wedevs.com/shipping-settings-product/

    Please follow up ASAP to resolve this issue. you guys should have a better way of providing support than this because we are taking the time to purchase a product that requires a faster turn around time on support.

    Thank you

    #34522

    Nayem
    Moderator
    Post count: 6480

    Hello Gayan,

    I saw that you have not purchase Dokan plugin yet. Dokan per product shipping is only for Dokan plugin. You need to purchase Dokan plugin too for using this per product shipping add-on.

    Thank you ๐Ÿ™‚

    #34523

    gayan
    Member
    Post count: 13

    Please direct me to the Dokan plugin which i need to purchase. thank you

    #34524

    gayan
    Member
    Post count: 13

    Hi can we get a refund on this? as this is not mentioned don the documentation or any ware during purchase or before.

    Thank you

    #34624

    gayan
    Member
    Post count: 13

    Ok i purchased the Dokan Plug with the Add-on i already had and im still having the same issue.

    #34630

    Nayem
    Moderator
    Post count: 6480

    Hello Gayan,

    Did you set your shipping method as per product?. Please check and let me know.

    Thank you ๐Ÿ™‚

    #34631

    gayan
    Member
    Post count: 13

    yes its set as: PET ITEM

    #34632

    gayan
    Member
    Post count: 13

    yes its set as: PER ITEM

    #34633

    gayan
    Member
    Post count: 13

    This is under shipping options >> Dokan Per Product Shipping right?

    #34634

    gayan
    Member
    Post count: 13

    This option: http://docs.wedevs.com/shipping-settings-product/ under products isn't showing up.

    #34636

    gayan
    Member
    Post count: 13

    I need a refund as your module and ad-dons do not work on our end. As i'm web developer here and if we have to go and make changed to the coding to get this to work we are not our money's worth.

    Please do issue a refund now! if you cannot resolve this issue right away.

    #34638

    gayan
    Member
    Post count: 13

    Misstate on our end, issue resolved

    #34639

    gayan
    Member
    Post count: 13

    I tried disabling all plugins to see if anything was conflicting and nothing changed with the Dokan plugin.

    #34681

    Nayem
    Moderator
    Post count: 6480

    Hello Gayan,

    In the reply number #34638 you have mentioned your problem is resolved. I want to know the update. Is it working now?.

    Thank you ๐Ÿ™‚

Viewing 14 posts - 1 through 14 (of 14 total)

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