Dokan Seller User Login and registration issue
Nayem
8 years, 8 months ago| Author | Posts |
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July 21, 2015 at 11:54 am 56499 | |
| Nayem | Hello Support We are using Dokan Theme and seller plugin for multivendor shop and getting on issue on a specific server but not on other server and local machine. i) I have registered sellers from frontend but the login is not working when I enter login details. ii) I also get register as seller and it register but dont's show any message on the page it is register or not, just jump and show same form again without any message. When I setup same website on another server it is working perfectly. Can you guys tell me is there any specific server requirement needed. I can send you admin login and ftp access so please give me your confidential id. http://populationorganic.com/ Please give me your suggestion what should I do. I am not able to host website on my main server. Regards |
July 21, 2015 at 10:24 pm 56546 | |
Nayem
| Hello Kara, You have customized the my-account page. Please make sure that you have done it in correct way. We can not provide support for any customized feature. Thanks. |
July 22, 2015 at 9:44 am 56599 | |
Kara
| Hello Nayem There is no customization on the page. If any you can revert that changes. I need to make that working without this I can use the theme and plugin I have purchased. Regards |
July 22, 2015 at 9:50 am 56601 | |
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Kara
| Even I have installed fresh setup twice. |
July 22, 2015 at 10:00 pm 56664 | |
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Nayem
| Hello Kara, Please re-install your WooCommerce- Dokan plugin and theme. Disable all of your plugin to check plugin conflict. I will wait to hear from you. Thanks. |
July 29, 2015 at 8:01 pm 64286 | |
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Kara
| Hi Nayem My issue still open and I am not getting satisfactory solution. I told I have installed several time them on same server and issue was there on every new isntallation: One of new installation is here: http://populationorganic.com/newsite/my-account/ I can send you admin and ftp access, if you give me your personal id. Regards |
July 30, 2015 at 5:05 pm 64408 | |
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Nayem
| Please update the plugin to the latest version which is v2.4.1 and if the error remains then please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
August 3, 2015 at 10:10 am 64917 | |
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Kara
| Hi Nayem I already upgraded the plugin you mentioned and issue is still there. I have sent you ftp details on provided link, please suggest the best possible solution. Thank you 🙂 |
August 3, 2015 at 11:54 am 64933 | |
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Nayem
| Hello, I will check your site. Please allow me some time. Thanks. |
August 3, 2015 at 3:15 pm 64987 | |
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Nayem
| You have customized in our Dokan theme and its creating issue. Plese install fresh Dokan plugin and theme. Thanks. |
August 5, 2015 at 11:48 am 65366 | |
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Kara
| Hi Nayem Here is fresh installation : http://populationorganic.com/newsite/my-account/ Please let me know. I have did lot of changes in theme on another server and it is working correctly, don’t know why on this server not working Thank you |
August 5, 2015 at 12:11 pm 65375 | |
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Nayem
| I will ask for your full details with FTP. I will forward this to our developer. Please provide your login details by using this form: http://wedevs.com/provide-login-details/. Thanks. |
August 12, 2015 at 11:14 am 66629 | |
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Nayem
| I got your details. Please allow us some time. We will check and fix your site as soon as possible. Thanks |
August 13, 2015 at 6:28 pm 66942 | |
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Nayem
| Your login details are not working. Please provide your valid details. Thanks. |
August 16, 2015 at 4:48 pm 67308 | |
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Nayem
| Hello, I saw that you are using Dokan theme Version: 1.0.5. Please update to the latest version of Dokan theme which is v 2.2. and the plugin version is 2.4.2. Thanks. |
