Viewing 15 Topics - 31 through 45 (of 86 total)
Author Posts
August 2, 2015 at 9:03 am 64788
mohammed elmansy mohammed elmansy

hi nayem
i have problems with dokan store support i buy it yesterday and make activate it and buttons didn’t appear
and have problem in page of ticket in my account page it appear page error not found

August 2, 2015 at 10:14 am 64794
Nayem Nayem

Hello,

We will release a new update of Dokan store support as early as possible. Please keep pateince.

Thanks.

August 2, 2015 at 12:06 pm 64811
Carlos Carlos

@nayem, is there an estimated time for the update?

Thanks.

August 2, 2015 at 12:29 pm 64815
Nayem Nayem

We have fixed it. If need then I can send it to you otherwise you have to wait for an update. We will release update within today.

Thanks.

August 2, 2015 at 3:22 pm 64827
Nayem Nayem

We have released an update for Dokan store support. Please download the latest version v1.2 from your account and install it.

Thanks.

August 3, 2015 at 10:22 pm 65080
James James

Hello Neyam,

Once again, amazing support!

But there are still some issues with the new update.

What was fixed: The 404 error when a seller clicks the “Support” menu is fixed. It now takes them to a support page. AWESOME!

What was NOT fixed: The “Get Support” button for a buyer still does not show up on a single product page. I updated permalinks, etc. and still not button. Can you please help with this issue?

Thank you!

August 4, 2015 at 11:07 am 65167
mohammed elmansy mohammed elmansy

hi nayem
i have updated the new version and get support button didn’t appear
what did you do ?
did you test this plugin before release it ?
please i want solution for this problem
thank you

August 4, 2015 at 11:11 am 65168
Nayem Nayem

Hello,

The store support button will appear in the seller store page banner not in single product page. You have to make sure you are not logged in as a seller.

Thanks.

August 4, 2015 at 11:35 am 65177
James James

Hello Nayem,

Can you please take a look? It is not showing up in either. You have requested my login credentials twice now for this very problem. Can you please check for yourself? It is NOT working. Thank you.

August 4, 2015 at 11:46 am 65182
Nayem Nayem

Hello James,

We have checked but it is working fine here. Please update the latest version of Dokan store support from your account. We have fixed every issue.

Thanks.

August 4, 2015 at 12:53 pm 65192
mohammed elmansy mohammed elmansy

i made install latest update from store support v1.2
but button not appear as seller and as customer
what happen?
i hade many problems with your products
seller vavcation plugin not working also

August 4, 2015 at 12:59 pm 65194
Nayem Nayem

Hello mohammed ,

Please create a new topic. It is complicated to provide solution where so many topics included. So, to get solution quicky create a new topic and we will check your site.

Thanks.

August 4, 2015 at 7:43 pm 65280
Carlos Carlos

The store button is working now. Much Thanks!

NOTE- THE STORE BUTTON DID NOT SHOW UP UNTIL DOKAN MARKETPLACE WAS UPDATED. The update didn’t show up until after installing the latest version of Store Support. Also, two versions of Store Support will be installed. BE SURE TO DELETE THE OLD VERSION.

August 6, 2015 at 4:29 am 65545
Kıvanç Kıvanç

Hi, i installed dokan store support plugin and activated on seller settings. then i sign in as customer the seller page but support button not appear!

I’m using marketica theme, is dokan support plugin supporting with marketica theme?

Please help us authors of DOKAN…

August 6, 2015 at 12:41 pm 65580
Nayem Nayem

Hello,

Please install the latest update of Store support from your account. Now, store support is a widget. You have to place the widget in your store page sidebar.

Thanks.

Viewing 15 Topics - 31 through 45 (of 86 total)