Home Forums Theme Support Dokan Dokan Store Support Plugin Not Working

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This topic contains 86 replies, has 9 voices, and was last updated by  Nayem 3 years, 8 months ago.

Viewing 15 posts - 31 through 45 (of 87 total)
  • Author
    Posts
  • #64787

    phandy
    Member
    Post count: 11

    hello..
    i send my provide login detail..dokan team not fixed, n now my website cant to access?why?

    #64788

    mohammed elmansy
    Member
    Post count: 5

    hi nayem
    i have problems with dokan store support i buy it yesterday and make activate it and buttons didn't appear
    and have problem in page of ticket in my account page it appear page error not found

    #64794

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We will release a new update of Dokan store support as early as possible. Please keep pateince.

    Thanks.

    #64811

    Carlos
    Participant
    Post count: 66

    @nayem, is there an estimated time for the update?

    Thanks.

    #64815

    Nayem
    Moderator
    Post count: 6480

    We have fixed it. If need then I can send it to you otherwise you have to wait for an update. We will release update within today.

    Thanks.

    #64827

    Nayem
    Moderator
    Post count: 6480

    We have released an update for Dokan store support. Please download the latest version v1.2 from your account and install it.

    Thanks.

    #65080

    James
    Member
    Post count: 40

    Hello Neyam,

    Once again, amazing support!

    But there are still some issues with the new update.

    What was fixed: The 404 error when a seller clicks the “Support” menu is fixed. It now takes them to a support page. AWESOME!

    What was NOT fixed: The “Get Support” button for a buyer still does not show up on a single product page. I updated permalinks, etc. and still not button. Can you please help with this issue?

    Thank you!

    #65167

    mohammed elmansy
    Member
    Post count: 5

    hi nayem
    i have updated the new version and get support button didn't appear
    what did you do ?
    did you test this plugin before release it ?
    please i want solution for this problem
    thank you

    #65168

    Nayem
    Moderator
    Post count: 6480

    Hello,

    The store support button will appear in the seller store page banner not in single product page. You have to make sure you are not logged in as a seller.

    Thanks.

    #65177

    James
    Member
    Post count: 40

    Hello Nayem,

    Can you please take a look? It is not showing up in either. You have requested my login credentials twice now for this very problem. Can you please check for yourself? It is NOT working. Thank you.

    #65182

    Nayem
    Moderator
    Post count: 6480

    Hello James,

    We have checked but it is working fine here. Please update the latest version of Dokan store support from your account. We have fixed every issue.

    Thanks.

    #65192

    mohammed elmansy
    Member
    Post count: 5

    i made install latest update from store support v1.2
    but button not appear as seller and as customer
    what happen?
    i hade many problems with your products
    seller vavcation plugin not working also

    #65194

    Nayem
    Moderator
    Post count: 6480

    Hello mohammed ,

    Please create a new topic. It is complicated to provide solution where so many topics included. So, to get solution quicky create a new topic and we will check your site.

    Thanks.

    #65280

    Carlos
    Participant
    Post count: 66

    The store button is working now. Much Thanks!

    NOTE- THE STORE BUTTON DID NOT SHOW UP UNTIL DOKAN MARKETPLACE WAS UPDATED. The update didn't show up until after installing the latest version of Store Support. Also, two versions of Store Support will be installed. BE SURE TO DELETE THE OLD VERSION.

    #65545

    Kıvanç
    Member
    Post count: 20

    Hi, i installed dokan store support plugin and activated on seller settings. then i sign in as customer the seller page but support button not appear!

    I'm using marketica theme, is dokan support plugin supporting with marketica theme?

    Please help us authors of DOKAN…

Viewing 15 posts - 31 through 45 (of 87 total)

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