Home Forums General Pre-Purchase Questions Dokan Stripe Connect not working

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This topic contains 43 replies, has 3 voices, and was last updated by  towhid 3 years, 9 months ago.

Viewing 15 posts - 1 through 15 (of 44 total)
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  • #45084

    Matthew Boyd
    Member
    Post count: 3

    https://wedevs.com/support/topic/dokan-stripe-connect-2/

    I have just purchased Dokan Stripe Connect and I am having the exact same issue as outlined in the thread above (i.e. the test payments will not get through and I get an Error message). In that thread there are a few people having the same problem but there is no solution yet (even after 5 weeks).

    I wanted to post my entry there to say I was having the same issue but found I do not have permission to post in that thread. Is this because I have only purchased Dokan Stripe Connect and I'm currently running Dokan Lite? If so, I have to say, I'm testing with Dokan lite to see if it is worth the $200 and so far I'm finding the product does not work.

    I'm keen on the Dokan product but I need Stripe Connect payments to work if I'm going to use Dokan. If you could please follow up on that thread above and let me know how to resolve the issue I would be very grateful.

    Thanks,
    Matthew Boyd

    #45187

    towhid
    Participant
    Post count: 4505

    Hello Matthew,

    Make sure you are using the latest version of Stripe plugin.

    Thanks

    #45205

    Chris
    Member
    Post count: 46

    Where is the latest version? I'm using version 1.0 and haven't been prompted about any updates?

    #45206

    Matthew Boyd
    Member
    Post count: 3

    I just bought it on May 25th!

    Like I said “I have just purchased Dokan Stripe Connect…”

    I have Version 1.0 of the Stripe Connect plugin that I just purchased and version 1.0 of the Dokan Lite plugin that appears to be the latest version available on WordPress.org.

    Why would I need to check I have the latest version of a plugin that only appears to have one version? Did you even read my question? Can you please get back to me and the other people having this issue with a more useful solution?

    Thank you,
    Matthew

    #45213

    towhid
    Participant
    Post count: 4505

    Hello Matthew and Chris,

    It was a typo mistake. I was want to know do you have installed Dokan latest version? If not please update the latest Dokan plugin versoin[2.2.2] and let me know the result.

    Thanks

    #45218

    Chris
    Member
    Post count: 46

    I've updated and it's still not working, getting the same error.

    #45219

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #45221

    Matthew Boyd
    Member
    Post count: 3

    I'm using Dokan Lite version 1.0

    I'm trying this out to see if it is worth the price as $200. I plan to get the full Dokan plugin when I can verify it will work the way I need it to, so I need it to process a Stripe Connect test payment with Dokan Lite.

    Thanks,
    Matthew

    #45222

    Chris
    Member
    Post count: 46

    I'm running the site on a local environment so I can't give you access. All you need to do to replicate the issue is install the Stripe Connect plugin and activate this as the only payment method, then untick the Stripe Popup option in the back end.

    Then whenever you try and complete a transaction, even when all the fields are filled, you get the error:

    “Error: Please make sure your card details have been entered correctly and that your browser supports JavaScript.”

    Javascript is definitely enabled in the browser.

    #45296

    towhid
    Participant
    Post count: 4505

    Hello Matthew,

    There is some limitation to using stripe with Dokan lite version. To see the how stripe works with Dokan PRO version please check our demo – http://demo.wedevs.com/dokan/

    Thanks

    #45297

    towhid
    Participant
    Post count: 4505

    Hello Chris,

    Can you please read this documentation about the configuration of the strip in dokan โ€“ http://docs.wedevs.com/how-to-install-and-configure-dokan-stripe-connect/ and let me know the result.

    Thanks

    #45322

    Chris
    Member
    Post count: 46

    I followed this guide when I first set it up. I've just checked over everything and I have it configured correctly. I'm still getting the error.

    #45345

    towhid
    Participant
    Post count: 4505

    Hello Chris,

    Please check this video- https://www.youtube.com/watch?v=kGjBZDGDil0

    This video is more effective than documentation also it will cross-check the current settingns.

    Also please do not forget to let me know the result.

    Thanks.

    #45417

    towhid
    Participant
    Post count: 4505

    Hello Chris,

    Plese enable javascript in your browser and see what happen then. To know how to enable javascript please follow this documentation – http://enable-javascript.com/

    Please let me know the result.

    Thanks

    #45512

    towhid
    Participant
    Post count: 4505

    Hello Chris,

    Did you check out the strip video I have sent to you in this thread #45345.

    Please let me know is the video help you to find a way out.

    Thanks

Viewing 15 posts - 1 through 15 (of 44 total)

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