October 5, 2015 at 5:30 pm 74087
|towhid||Hi. We have the Dokan plugin and the Dokan Subscription one working with Woocommerce. Paypal is set up properly but we have few issues: - When I create a subscription (product), I can not save the subscription price per month or year, it always come back to per month. - I created a free subscription package to test but always get the message "Sorry! You can not add any product. Please update your package." even with a package set up. - On the subscription page within the dashboard, it says that the package will expire in 1970.... where can I change that? Please advise about these points. We have done everything that was requested by woocommerce, paypal and dokan but there are few bugs with your plugins only. Thank you.|
October 5, 2015 at 6:04 pm 74092
Thanks for the email. I have to reproduce this issue for myself. Please allow me some time. Hope I will come back to you with a right solution.
October 5, 2015 at 6:29 pm 74095
October 5, 2015 at 7:34 pm 74129
Regarding the package, when I select recurring payment. I get the options for the Subscription price and to select if its per day/month/year. It’s there that I can only save per day. It won’t allow me to save per month or year.
October 6, 2015 at 3:40 pm 74187
October 6, 2015 at 5:20 pm 74190
Sorry for my late reply. The topic marked as spam in my email so I have missed it.
Please check that you have properly created a subscription pack from site’s backend.
Basically, check the Pack Validity field in the subscription package. If the problem still persists. You can create a new subscription pack from the beginning.
If you still have any confusion please let me know. I will there for you.
October 6, 2015 at 5:26 pm 74191
October 7, 2015 at 2:28 pm 74243
Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.
Thank you 🙂
October 7, 2015 at 3:27 pm 74248
I just sent you the details.
October 8, 2015 at 12:43 pm 74300
Have you customized the plugin? Or, Have you installed any third-party plugin for the subscription?
If yes, then please revert back the original point and see what happen and let me know the result.