Home Forums General Pre-Purchase Questions dokan subscription expiration time starts based on purchase date or by product

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This topic contains 4 replies, has 2 voices, and was last updated by  pry de 3 years, 9 months ago.

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  • #56092

    pry de
    Member
    Post count: 57

    Hi, I just wanted to ask, FOR Example if a seller purchase a subscription pack, which has 3products that he can upload for 2weeks.
    Does the subscription expires if the seller doesn't upload any product at all? or
    Does the expiration works upon purchase of the subscription?

    This will be mostly ask by sellers, if the seller only uploads 1 product, will the 2 remaining credits expires after 2 weeks?

    For more simplier question, the expiration time starts based on upon purchase or upon upload of product?

    Thankyou

    #56125

    Nayem
    Moderator
    Post count: 6480

    Hello,

    If the product limit is 10 and the time is 30 days then the subscription will expire when he will upload 10 products within few days or he did not upload 10 product but crossed the time.

    The expiration start based on time and product both.

    Thanks.

    #56154

    pry de
    Member
    Post count: 57

    Hi Nayem, you mean if the seller doesn't upload the 10 product and leaves out one product, the expiration time will not start?

    #56197

    Nayem
    Moderator
    Post count: 6480

    Hello,

    If he does not upload 10 products out of 10, it will not save his expiration time. The expiration time will be end on the selected time. So, seller has to upload his all product within the time limitation otherwise he will not be able to upload product after the time expiration.

    #56212

    pry de
    Member
    Post count: 57

    okay thankyou ๐Ÿ™‚

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