Home Forums General Pre-Purchase Questions DOKAN THEME / DOKAN PLUGIN

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This topic contains 5 replies, has 2 voices, and was last updated by  Mahi 4 years, 7 months ago.

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  • #27859

    Albert Albert
    Member
    Post count: 5

    Hello,
    a few weeks agao i was ready to buy your Dokan Theme, but now i ask to myself some questions.

    1 is your plugin up to date / Woocommerce ? (order are ok now?)
    2 what about response time ? because i saw some degradation with your plugin in the Forum. Is the problem Fixed ?
    3 is your demo website works actually with the Theme or with the Plugin ?

    thank for your reply.

    #27959

    Mahi
    Member
    Post count: 135

    Hello Albert,

    1. yes, Dokan theme/plugin both are compatible with latest Woocommerce

    2. We are having difficulty with support due to short of support members. We just hire couple of developers and 2 support members more. From 11 October things will be under control.

    3.Demo is using DOkan theme.

    let us know if you have any further question.

    #27995

    Albert Albert
    Member
    Post count: 5

    Hello Mahi,
    thank a lot for your reply, but for the Point 2 i spoke about Dokan application which have maybe problem of responding time. Not for the support 🙂 For the support it's ok .

    Can you just confirm to me that there no knows response time problem ?

    thank a lot.

    #28016

    Mahi
    Member
    Post count: 135

    Hello Albert,

    As i mentioned from 11 October support response time will be back on normal.

    #28025

    Albert Albert
    Member
    Post count: 5

    Sorry to insist but i didn t spoke about support i spoke about your dokan plugin i heard that there were problem about respond time .  I saw that some customer complain about dokan respond time   Not your support  

    Envoyé depuis le Samsung GALAXY S4 via le réseau SFR 

    #28040

    Mahi
    Member
    Post count: 135

    oh… sorry for mis-communication. We never heard/face any website slower issues! WordPress powered e-Commerce sites always bit slower for first time than other platforms. You have to customise accordingly.

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