Home Forums General Pre-Purchase Questions Dokan theme prepurchase questions

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This topic contains 3 replies, has 3 voices, and was last updated by  Sk 4 years, 10 months ago.

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  • #23260

    Neen Monty
    Member
    Post count: 72

    Hi, the Dokan theme looks to be exactly what I am after. I just have a few questions before I buy.

    1. Shipping. If customer buys from more than one shop, does the theme add two lots of shipping (as it should) ?

    2. Can products be added to more than one category?

    3. When you buy the product, do you need to renew the license every year? Or can you not renew, if you are happy to forgo updates and support?

    Thanks much

    Neen

    #23277

    Sk
    Moderator
    Post count: 371

    Hello Neen,

    Here is The answer of your question.

    1. Shipping. If customer buys from more than one shop, does the theme add two lots of shipping (as it should) ?

    Dokan by default count one sipping for one order. For more options we have an add-on for dokan “dokan per product shipping” by which you can manage shipping as you want.

    2. Can products be added to more than one category?

    This feature is not available for now. But this is a simple modification. Our support team will be always with you for this kind of issue.

    3. When you buy the product, do you need to renew the license every year? Or can you not renew, if you are happy to forgo updates and support?

    After buy the product you should renew the license every year. otherwise you won't get the regular necessary updates and support. We charge only 50% of product price for renew the license.

    Thank you.

    #23769

    Drew
    Member
    Post count: 4

    If I buy the $499 unlimited package just so I can get the email support for 1 year, can I then pay 50% of a single site, so that I can maintain updates as they become available?

    I will not be using more than 1 site, but definitely think the email support will be needed in the first year. After that I won't need email support anymore, but definitely updates.

    Thank you

    #23803

    Sk
    Moderator
    Post count: 371

    Hello Drew,

    If you buy $499 unlimited package you will get priority email support and update for 1 year and for unlimited site, after the period our rule is to pay 50% of your license (50% of $499). But if you want to register your support for single site, then you can get single sites support (by paying 50% of single sites value).

    Note: Please keep this topic url for reference.

    Thank you.

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