Error in Purchase process
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Author | Posts |
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July 24, 2014 at 10:49 am 24047 | |
Mahi | Hi, I just purchased Dokan single site license and got an error message after hitting submit, that said my session had expired. So I purchased again and got the exact same error message. I then checked my account and sure enough the money has been taken out. I checked my email, and now I have 2 license keys. Please help. The error message I received Both times is below:- {"result":"failure","messages":" \n\t\t\t Sorry, your session has expired. Return to homepage<\/a><\/li>\n\t\t\t Country<\/strong> is a required field.<\/li>\n\t\t\t First Name<\/strong> is a required field.<\/li>\n\t\t\t Last Name<\/strong> is a required field.<\/li>\n\t\t\t Address<\/strong> is a required field.<\/li>\n\t\t\t Town \/ City<\/strong> is a required field.<\/li>\n\t\t\t State \/ County<\/strong> is a required field.<\/li>\n\t\t\t Postcode \/ Zip<\/strong> is a required field.<\/li>\n\t\t\t Email Address<\/strong> is a required field.<\/li>\n\t\t\t Phone<\/strong> is a required field.<\/li>\n\t\t\t You must accept our Terms & Conditions.<\/li>\n\t<\/ul>","refresh":"false","reload":"false"} Please tell me I haven't paid for this twice. As it costs me alot more than 199 dollars after currency conversion from australian dollars. |
July 24, 2014 at 12:42 pm 24055 | |
Mahi | Hello Andrew, unfortunately you been charged twice. I am going to refund one transaction right now. So sorry for inconvenience. |
Viewing 1 Posts - 1 through 1 (of 1 total)