Home Forums General Pre-Purchase Questions Escrow

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This topic contains 3 replies, has 2 voices, and was last updated by  towhid 3 years, 9 months ago.

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  • #66929

    Peter
    Member
    Post count: 5

    Hello Support team,

    i think Dokan is a excellent set of tools for Woorcommerce, but we would love to know if escrow is part of the features, i see a minimum amount as reference to collect the payout. I rather would like a escrow system where sellers get their money as soon as the buyer confirms reception of the goods.

    Offcourse their should be some sort of system in place (when the buyer is not clicking the i have received my goods button) to send the payment anyways, like after 5 days or even better, the seller enters in the settings a amount of days they will ship and 14 days after that it should be arrived.

    is this possible…. it would make a world of difference, as we have very expensive products and rather cheap products, so a minimal setting will not work for this.

    #67280

    towhid
    Participant
    Post count: 4505

    Hello Peter,

    I am really sorry to say that we do not have this kind of feature right now. We have a withdraw minimum amount option, Order Status for Withdraw but which is not complete enough to meet your requirements.

    I did not understand your second question clearly. Can you please make the question more clear to me. Then it will be helpful for me to provide a real solution.

    Thanks

    #67281

    Peter
    Member
    Post count: 5

    Towhid,

    I understand that you don't have it for now, but could or would it considered to add it. I will give you an example of our store.

    We have sellers that sell electronic bikes (costing approximately 900 €) also i have sellers selling bike parts (costing approximately 5€ so if i set a minimal payout of 250€ the bike sellers will get there money directly and i need to increase the minimal amount for withdrawal to lets say 2000 or so. But that way sellers only selling bikeparts are not willing to sell stuff as they will need ages to get to the minimum withdrawal amount.

    So when we could set a periode after which a seller can claim money like 30 days after sending the item, or a escrow system where the buyer says i have received the package we could easily release the funds…

    Peter

    #67748

    towhid
    Participant
    Post count: 4505

    Hello Peter,

    Seller can only withdraw at a whole but can not on hold the amount on certain time for per product.

    If you need the feature on urgent you can hire an experienced developer and get the work done for you.

    If possible we will develop this feature in near future.

    Thanks

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