This topic contains 9 reply and 5 voices, and was last updated by Vickey 4 years, 1 month ago
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September 5, 2015 at 11:40 pm 70586
Vickey I have just purchased Frontend Pro and started using it. I have created my first form and it previews OK. However, when I insert the shortcode into a page I just see a yellow bar. No form. Amy I doing something wrong?
September 6, 2015 at 11:22 am 70605
Nayem Nayem

Hello Jonathan,

Please after updating the plugin save your form correctly. We have checked but did not get anything wrong. Can you please inform me the update? Is this error still coming up?


September 6, 2015 at 11:26 am 70607
Daryl Daryl

We are all seeing similar error. I have reverted back to 2.3.7.

September 6, 2015 at 2:13 pm 70628
Jonathan Barrett Jonathan Barrett

When I preview the form in WordPress backend I see this:

When I view the form in the frontend I get this:

Could someone send me 2.3.7 to try at

I’ve looked at the changelog and Github but can’t find anywhere to download it.


September 6, 2015 at 3:28 pm 70634
Stefan Stefan

Same problem here! Forms do not show after updating to 2.3.8!

September 6, 2015 at 3:42 pm 70638
Nayem Nayem

Hello Jonathan ,

Please provide your login details by using this form: I will have a look what is going wrong.

Thank you 🙂

September 6, 2015 at 4:41 pm 70653
Nayem Nayem

Please download this file- and replace with WP user frontend pro/class/subscription.php file.


September 6, 2015 at 4:54 pm 70661
Jonathan Barrett Jonathan Barrett

I’m away from the office at present. I will do this in a couple of hours. Thanks.

September 6, 2015 at 9:07 pm 70714
Jonathan Barrett Jonathan Barrett

That fixed it.

September 6, 2015 at 9:28 pm 70715
Vickey Vickey

Same problem, works okay in Safari but not Chrome, did not check Firefox. We have rolled back to 2.3.6 even thought certain features don’t work like user address collection and password issue everything else works fine.

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