Viewing 15 Topics - 31 through 45 (of 47 total)
Author Posts
August 29, 2015 at 5:10 pm 69547
Jasmin Jasmin This reply has been marked as private.
August 29, 2015 at 5:20 pm 69548
towhid towhid This reply has been marked as private.
August 29, 2015 at 5:21 pm 69549
Jasmin Jasmin This reply has been marked as private.
August 29, 2015 at 5:42 pm 69550
towhid towhid This reply has been marked as private.
August 31, 2015 at 12:20 pm 69751
towhid towhid

Hello Jasmin,

After immense test we have grasped the possible reason for this issue:

The payment is pending due to – it in not recognizing the currency from the PayPal currency. Because you have already set the currency as Euro in the WP User Frontend currency settings also, I can guess you have set the currency as Dollar in the PayPal currency settings.

I have already told you that I did not get any inconsistency while test my test server.

Now here are the steps you can follow to accomplish the solution:

Step 1: Make sure you have set currency as Dollar in the PayPal currency settings.
OR,
Step 2: Please browse in the PayPal configuration “Payment Receiving Preferences” section
Step 3: Now check if you have already selected the option- “Ask Me, decide accepting or denying each individual payment”.
Step 4: If you do not want to set a Dollar as currency then you can select this option – “Yes, accept and convert them to Euros” and see what happen.

Thanks

September 1, 2015 at 2:46 am 69855
Jasmin Jasmin

Hi towhid,

I did what you said and tested your solution (with live-account as well) but the problems remains the same. My posts are still in pending mode instead of automatically posted.

And there are created even before the fee is paid by the user.

Please keep looking for a solution.. This is killing me…

Thank you so much! 🙂

September 1, 2015 at 2:25 pm 69973
towhid towhid

Hello Jasmin,

Did you set Dollar as currency in the PayPal currency settings?

Or

Did you set “Yes, accept and convert them to Euros” in the “Payment Receiving Preferences” section.

I know you already did it according to my instructions, but I need to know those confirmations again that you had understood my instructions. Then it will be easy for me to discuss with my developer team.

Thanks

September 1, 2015 at 3:25 pm 69989
Jasmin Jasmin

Hi Towhid,

I set on Euros in your plugin and in paypal I set as well on euros plus “Yes, accept and convert them to Euros” in the “Payment Receiving Preferences” section.

My sandbox buyer account is on euros too that is why I did not try with dollars.

Thank you for the help

September 1, 2015 at 5:53 pm 70032
towhid towhid

Hello Jasmin,

There is another trick you can apply. Please set Currency = U.S Doller and create a post then see what happen and let me know the result.

This question is based on your previous post – are you getting the PayPal transaction is “unclaimed”?

Thanks

September 1, 2015 at 6:02 pm 70034
Jasmin Jasmin

Hi towhid,

you mean in the plugin or in paypal settings to set on us dollars?

I dont understand your last question? Where it should say unclaimed? I tried yesterday with a live paypal account and even before I paid on papayl the post was created. Or what do you mean?

Thank you.

September 1, 2015 at 6:08 pm 70036
towhid towhid

Hello Jasmin,

Set currency settings as a dollar in WP User Frontend and Paypal.

What I mean – when a post was made a transaction created to PayPal. I told you to check that is the transaction in the unclaimed state or not? Can you please send me a screenshot of your PayPal transaction list.

Thanks

September 1, 2015 at 6:18 pm 70043
Jasmin Jasmin

Hi towhid,

I will sent you the required information later today.

Thanks for clarifying.

September 2, 2015 at 12:16 am 70100
Jasmin Jasmin This reply has been marked as private.
September 3, 2015 at 1:31 pm 70280
towhid towhid This reply has been marked as private.
September 3, 2015 at 2:44 pm 70288
Jasmin Jasmin

Hi towhid,

what you are saying is not 100% correct. When I set the currency in euros the payment is done as you can see in the screenshot from my transaction list that I sent you.

I paid for a plugin from you and you offer euros as a currency as well so I am asking you to deal with paypal asap or give me a refund.

I tried with two different paypal accounts (plus your account) so it is obviously not a problem of my specific paypal account but something in your code.

Please accept the refund and return the fee or deal with paypal yourself.

I expect a solution in the next 7 days.

I am sorry to be so determined now butr this problem is taking too long. The plugin is not in beta version and this is not an option that I am asking for – it is an option that you offer so it should work…

Thanks.

regards,

Jasmin

Viewing 15 Topics - 31 through 45 (of 47 total)