Home Forums General Pre-Purchase Questions Impossible to download the plugin i paid and access to customers forum

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This topic contains 3 replies, has 2 voices, and was last updated by  Universe 5 years, 5 months ago.

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  • Author
    Posts
  • #9212

    Universe
    Participant
    Post count: 2

    Hello

    6-7 months ago, i bought “advanced search widget” with this same account i'm using now. But when i go into my account, i can't download my plugin (it doesn't appear anywhere) nor access customer forum.

    Thanks in advance for fixing the problem

    #9213

    Universe
    Participant
    Post count: 2

    p.s: i changed my email adress yesterday, i don't know if it could be the origin ofthe problem

    #9223

    Mahi
    Member
    Post count: 1555

    email: info at wedevs.com with your original receipt from us or any paypal transaction ID to verify your self.

    Thanks.

    #9224

    Universe
    Participant
    Post count: 2

    Never mind, searching the plugin support forum for my message from few motnhs ago, i realized that if it doesn't appear that's because i didn't make the purchase with this account/nick but with another one, so i guess when i'll log with the other one, everything will be fine.

Viewing 4 posts - 1 through 4 (of 4 total)

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