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This topic contains 15 replies, has 2 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #53646

    Liz
    Member
    Post count: 10

    We just bought the pro version and installed it on our dev server. When I try to set the post type on of the custom post types, and click save, it refreshes the page but it does not update to the cot I selected but reverts back to the default.

    On the front end the form itself the submit button is showing a php error

    #53693

    Nayem
    Moderator
    Post count: 6480

    Hello Liz,

    Please make sure that you are using the latest version of Wp user frontend pro which is v2.3.3. We did not get this kind of complain yet. Can you please check for plugin or theme conflict?. Deactivate all of your plugins except Wp user frontend pro and switch to a default WP theme then check, if the problem remains then please let me know.

    Thanks.

    #53815

    Liz
    Member
    Post count: 10

    Here are some of the errors:

    Warning: Illegal string offset ‘guest_post' in /home/content/p3pnexwpnas10_data03/43/2668743/html/wp-content/plugins/wp-user-frontend-pro/class/render-form.php on line 273

    Warning: Illegal string offset ‘message_restrict' in/home/content/p3pnexwpnas10_data03/43/2668743/html/wp-content/plugins/wp-user-frontend-pro/class/render-form.php on line 274

    Warning: Illegal string offset ‘guest post' in /home/content….admin/form.php on line 339

    this one is actually inside the submit button of the form

    Warning: Illegal string offset ‘submit_text' in /home/content/p3pnexwpnas10_data03/43/2668743/html/wp-content/plugins/wp-user-frontend-pro/class/render-form.php on line 543

    #53873

    Nayem
    Moderator
    Post count: 6480

    Hello Liz,

    I have asked that which version you are using. Please make sure that you are using the latest version of Wp user froted Pro which is version 2.3.3.

    Thanks.

    #53963

    Liz
    Member
    Post count: 10

    Yes I am using the most current version, plugin is most current.

    #54025

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #54654

    Liz
    Member
    Post count: 10

    webhost is running PHP Version 5.4.42

    #54655

    Liz
    Member
    Post count: 10

    What is going on, now when I try to go to my plugins in the admin of my site, I am now getting this error:

    Warning: array_search() expects parameter 2 to be array, object given in /home/content/p3pnexwpnas10_data03/43/2668743/html/wp-content/plugins/wp-user-frontend-pro/wpuf.php on line 396

    Fatal error: Cannot use object of type stdClass as array in /home/content/p3pnexwpnas10_data03/43/2668743/html/wp-content/plugins/wp-user-frontend-pro/wpuf.php on line 396

    what in the world is going on with this plugin?

    #54682

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #54845

    Liz
    Member
    Post count: 10

    The form has been submitted

    #54869

    Nayem
    Moderator
    Post count: 6480

    Hello Liz,

    I did not get your details yet. Please resend your details.

    #55014

    Liz
    Member
    Post count: 10

    The form was submitted again and it gave the same response as yesterday: Thanks for contacting us! We will get in touch with you shortly.
    This is getting a little ridiculous, why does it take so long to get support? Have you considered asking all of the preliminary questions all together at the same time? This way you save someone 3 days of going back and fourth answering simple questions.

    Asking if the plugin is updated then waiting until I reply to then ask about php version. It would be much more efficient to list all of these in one response.

    I am under s serious time deadline for this project and I require your plugin to be working in order to meet my deadline and I have wasted nearly a weeks time and you havent even started looking at the issue. Then to come back and see your response that you did not receive the info I submitted via your form, very disappointed so far in your support.

    What can I do to help expedite this matter?

    #55193

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please provide your details in a private reply or mail me here- support@wedevs.com.

    Thanks.

    #55856

    Nayem
    Moderator
    Post count: 6480

    Please update your plugin to the latest version. The latest version of pro is 2.3.6.

    Thanks.

    #55895

    Liz
    Member
    Post count: 10

    OK, I added the newly updated plugin, but the errors still persist so when will you actually trouble shoot your plugin?

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