Home Forums Plugin Support WP User Frontend Pro No Transactions After Subscription Purchase

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This topic contains 23 replies, has 2 voices, and was last updated by  Zac 4 years ago.

Viewing 15 posts - 1 through 15 (of 24 total)
  • Author
    Posts
  • #42446

    Zac
    Member
    Post count: 27

    Hi there.

    I am having trouble viewing transactions after completing a live or sandbox purchase for my website.

    I have tried 3 times with a live, and nothing shows up in the transaction settings at all.

    I have the correct settings in place, but nothing appears in the transactions?

    I need a bit of assistance with this.

    Also, when I add a coupon and its successfuly gone through, it redirects to the homepage rather than the successful payment page?

    Thanks,

    Zac.

    #42455

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you πŸ™‚

    #42568

    Zac
    Member
    Post count: 27
    This reply has been marked as private.
    #42748

    Zac
    Member
    Post count: 27

    Just wondering if you have had a look at my site and if you have found the problem πŸ™‚

    #42751

    Zac
    Member
    Post count: 27

    Hi there.

    I have searched around, and I added profile_id to the wpuf_transactions table and is has now resolved the problem for me also.

    You might need to look into this :). So I don't need any other assistance with this.

    Also, is the email thats sent out to the administrator (Payment received), where can you edit or turn off those email notifications?

    Thanks,

    Zac.

    #42752

    towhid
    Participant
    Post count: 4505

    Hello Zac,

    Sorry for my late reply. General rule is that when I submit a content through a post form a subscription page will be appear. But I can not see any post form. Can you please send me post submit form link.

    Thank you πŸ™‚

    #42753

    Zac
    Member
    Post count: 27

    Hi there.

    Sorry, Im not understanding what you want me to do.

    I have actually fixed the main issue I was having:

    I added profile_id to the wpuf_transactions table and is has now resolved the problem for me also.

    You might need to look into this :). So I don’t need any other assistance with this.

    I just want to know how to adjust or edit the email sent out to the admin saying a payment has been received once a subscription payment has gone through.

    Thanks,

    Zac.

    #42754

    towhid
    Participant
    Post count: 4505

    Hello Zac,

    Can you please send me “Payment received” page link. Then it will be help to diagnosis the issue and make out a solution for me.

    Thank you πŸ™‚

    #42755

    Zac
    Member
    Post count: 27
    This reply has been marked as private.
    #42757

    towhid
    Participant
    Post count: 4505

    Hello Zac,

    Step 1: Please open wp-user-frontend/class/payment.php

    Step 2: Find $subject = sprintf( __( '[%s] Payment Received', 'wpuf' ), get_bloginfo( 'name' ) ); this line. Where you can change the string “Payment Received”.

    Please check and let me know the result.

    Thank you πŸ™‚

    #42758

    Zac
    Member
    Post count: 27
    This reply has been marked as private.
    #42760

    Zac
    Member
    Post count: 27
    This reply has been marked as private.
    #42767

    towhid
    Participant
    Post count: 4505

    Hello Zac,

    Please navigate to User Frontend->Settings->Payments(Tab)->Payment Success Page = “Thank you” page. I have attached an image to understand the process clearly.

    http://postimg.org/image/w3vekltgz/

    Thank you πŸ™‚

    #42771

    Zac
    Member
    Post count: 27
    This reply has been marked as private.
    #42774

    Zac
    Member
    Post count: 27
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 24 total)

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