Home Forums Plugin Support WP Project Manager – Free Notification Emails not being sent for comments

This topic is: not resolved

This topic contains 4 replies, has 2 voices, and was last updated by  sturz.admin 4 years, 3 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #15500

    sturz.admin
    Member
    Post count: 14

    Hi there

    Unfortunately most of the time i don't get notification emails after comment replies on a Message.

    I've checked the wordpress settings, but everything seems to be ok (i even set up the spam block to 6 or more links inside the comment, as i have some html links inside the notification boxes).

    Any ideas?
    Message notification seems to work fine.

    i'm using wordpress 3.8.1.

    #15540

    Tareq Hasan
    Keymaster
    Post count: 2831

    May be the check boxes aren't marked checked when adding a comment? We use it for our own project management and it works just fine.

    #15544

    sturz.admin
    Member
    Post count: 14

    Yes, the Co-workers are checked for notification.
    I know i'm not the only one (have seen similar threads with no results).

    Today i created a new project as admin user and i know from one user that she got the notification, but i for example didn't get the notification to my personal email, so i wasn't shure who did get it and who not…

    Notifications about wordpress comments and Pie Register Notifications always work.

    #15546

    sturz.admin
    Member
    Post count: 14

    I noticed that sometimes the submit action for comments gets stuck (keeps loading and loading..). After reloading the page the message/comment was submitted, but normally no notification.
    Could it be a problem within the javascript?

    #31178

    sturz.admin
    Member
    Post count: 14

    Unfortunately, i'm having similar problems again. a user is saying, she doesn't get the notification i sent to all members of a project (the others did receive the email). Another member told me, she had to write a handmade email to all group members because no one got a comment in a message thread.

    Any ideas, where i can check the Email-Service log for this plugin?

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Notification Emails not being sent for comments’ is closed to new replies.