Home Forums Theme Support Dokan E-Shopper on top menu, product category is not displayed

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This topic contains 15 replies, has 2 voices, and was last updated by  towhid 4 years, 4 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #33399

    Mamoru
    Member
    Post count: 32

    Dear support team.

    I have used dokan-theme.
    And, I just bought eshopper today.

    After install eshopper, there are some issues.


    1. product category is not displayed.
    2. featured products, latest products and etc.. are not displayed.
    3. on seller's dashboard, click product. –> product page is not displayed.

    To avoid any conflict, I deleted all and re-install wp, wc, dokan-plugin and eshopper.
    But, situation is still same..

    if it is possible, could you help to setup page as same as your demo page?

    #33467

    towhid
    Participant
    Post count: 4505

    Hello Mamoru,

    Please allow me some time to reproduce the issue by. After done I will let you know.

    Thank You ๐Ÿ™‚

    #33486

    Mamoru
    Member
    Post count: 32

    Dear Towhid
    Thank you for your reply.

    Okay, Please let me know if there is something i need to do.
    I will wait your notice.

    Thanks a lot.
    Mamoru

    #33652

    Mamoru
    Member
    Post count: 32

    Hi Towhid

    Could you teach me you could reproduce issue or not?
    I just worry my explanation was enough or not.

    BRs,
    Mamoru

    #33661

    towhid
    Participant
    Post count: 4505

    Hello Mamoru,

    Step 1: Navigate Appearance->Customize

    Step 2: Theme Settings->Number of featured product

    Step 3: Change 6 to 4

    Step 4: Save and Publish.

    Hope all the content will be shown at FrontPage.

    Step 5: Again change 4 to 6

    Step 6: Save and Publish.

    Actually, you can back and forth the change for content to show at FrontPage and let me know the result.

    Thank You ๐Ÿ™‚

    #33666

    Mamoru
    Member
    Post count: 32

    Dear Towhid
    Thank you for your support.

    After done step5, I could see featured products and etc now. ๐Ÿ™‚
    I think issue 2 is okay now. thanks a lot.

    So, regarding issue 1 and 3.
    This issues are still happen. Can I have your help a little more?

    Thanks a lot!
    Mamoru

    #33669

    Mamoru
    Member
    Post count: 32

    Dear Towhid

    Regarding issue1,
    I could fix it by adding widget. I had thought it is not widget in demo site. Sorry for my misunderstanding.

    Issue3 is still remain.
    Could you help it a little?

    Thanks a lot.
    Mamoru

    #33705

    towhid
    Participant
    Post count: 4505

    Hello Mamoru,

    Please allow us some time to fix this issue. All developers are in weekend now. They will available from Monday. After then we will try to fix this issue.

    Thank You ๐Ÿ™‚

    #33726

    Mamoru
    Member
    Post count: 32

    Dear Towhid
    Thank you for your help always.

    Okay, I will wait your update.

    BRs,
    Mamoru

    #33949

    Mamoru
    Member
    Post count: 32

    Dear Towhid
    Thank you for your help always.

    This is just confirmation.

    Is information from me is enough?
    I just worry whether you could reproduce issue or not.

    Thanks a lot.
    Mamoru

    #33950

    towhid
    Participant
    Post count: 4505

    Hello Mamoru,

    Sorry for my late replay. The information you provided is enough. I have reproduced the issue and get similar problem here. I have forward this issue to our developer team. They are working on it. When done I will let you know.

    Thank You ๐Ÿ™‚

    #33977

    Mamoru
    Member
    Post count: 32

    Dear Towhid
    Thank you for your help always,

    Okay, I will wait your update.

    Thanks a lot.
    Mamoru

    #34152

    Mamoru
    Member
    Post count: 32

    Dear Towhid
    Thank you for your support always.

    Regarding issue 3, Is there any update?
    this issue is critical for seller. We can not start to test seller's part.

    Hope we can fix issue 3 soon…

    Thanks a lot.
    Mamoru

    #34262

    towhid
    Participant
    Post count: 4505

    Hello Mamoru,

    Iโ€™m still researching this. I will be delighted if I help you on this issue. Please allow me some time.

    Thank You ๐Ÿ™‚

    #34274

    Mamoru
    Member
    Post count: 32

    Dear Towhid
    Thank you for your support always.

    Okay, I will wait your update.

    BRs,
    Mamoru

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