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This topic contains 2 replies, has 2 voices, and was last updated by  EugeneUjo 5 years, 11 months ago.

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  • July 13, 2013 at 7:02 pm #5935

    EugeneUjo
    Participant
    Post count: 1

    Hello, I have made a purchase of the Pro version of this plugin and payment has been made, but I am unable to use it as my account shows the status of the Order is “Pending”. The order number is #5934 and Sale number is # 5036622415. (And from Paypal): Express Checkout Payment Sent (Unique Transaction ID #5J602657K45235049)

    July 13, 2013 at 7:37 pm #5936

    Tareq Hasan
    Keymaster
    Post count: 2831

    Hi, Sorry for the delay. Seems like we didn't receive any automatic notification and thats why the payment was pending. You should've received the order mail already.

    Thanks.

    July 13, 2013 at 7:44 pm #5937

    EugeneUjo
    Participant
    Post count: 1

    Hello Tareq,
    Thanks for the prompt feedback. I have received the email now.
    Thanks.

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