Home Forums Plugin Support WP User Frontend (Free Version) Payment made but order status shows 'Pending"

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This topic contains 2 replies, has 2 voices, and was last updated by  EugeneUjo 5 years, 11 months ago.

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  • Author
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  • #5935

    EugeneUjo
    Participant
    Post count: 1

    Hello, I have made a purchase of the Pro version of this plugin and payment has been made, but I am unable to use it as my account shows the status of the Order is “Pending”. The order number is #5934 and Sale number is # 5036622415. (And from Paypal): Express Checkout Payment Sent (Unique Transaction ID #5J602657K45235049)

    #5936

    Tareq Hasan
    Keymaster
    Post count: 2831

    Hi, Sorry for the delay. Seems like we didn't receive any automatic notification and thats why the payment was pending. You should've received the order mail already.

    Thanks.

    #5937

    EugeneUjo
    Participant
    Post count: 1

    Hello Tareq,
    Thanks for the prompt feedback. I have received the email now.
    Thanks.

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