Payment made but order status shows 'Pending"

This topic contains 2 reply and 2 voices, and was last updated by EugeneUjo 10 years, 8 months ago
Viewing 2 Posts - 1 through 2 (of 2 total)
Author Posts
July 13, 2013 at 7:02 pm 5935
EugeneUjo Hello, I have made a purchase of the Pro version of this plugin and payment has been made, but I am unable to use it as my account shows the status of the Order is "Pending". The order number is #5934 and Sale number is # 5036622415. (And from Paypal): Express Checkout Payment Sent (Unique Transaction ID #5J602657K45235049)
July 13, 2013 at 7:37 pm 5936
Tareq Hasan Tareq Hasan

Hi, Sorry for the delay. Seems like we didn’t receive any automatic notification and thats why the payment was pending. You should’ve received the order mail already.

Thanks.

July 13, 2013 at 7:44 pm 5937
EugeneUjo EugeneUjo

Hello Tareq,
Thanks for the prompt feedback. I have received the email now.
Thanks.

Viewing 2 Posts - 1 through 2 (of 2 total)