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This topic contains 61 replies, has 4 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 15 posts - 1 through 15 (of 62 total)
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  • #56488

    KRIS
    Member
    Post count: 83

    I just purchased WPUF PRO and tested it. Your payment sandbox mode doesn't work. I used my PayPal sandbox test accounts and it never worked. So I had to test subscription packs in Live mode.

    Problem:
    After users register, login, and purchase the subscription pack at PayPal, the pack is not activated and not assigned to the user. The user is still asked to purchase a subscription pack again.

    – All the transactions show up in the PayPal business account. The PayPal IPN history and IPN Message ID show that IPN was successfully sent to notification URL for each Transaction ID. The notification URL shown in IPN History is: http://www.mywebsiteURL.com/?action=wpuf_paypal_success

    – The subscription is a one-time payment. Not a recurring payment.

    The transactions do not show up in WPUF>>Transaction. And the subscription packs are not activated for any user.

    #56700

    Nayem
    Moderator
    Post count: 6480

    Hello,

    If you have received IPN confirmation from PayPal then user will be able to use the subscription pack. You have mentioned that you have received PayPal IPN confirmation and still user can not use Subscription pack. We did not get any issue like this yet.

    Are you using Live PayPal account?

    #56701

    KRIS
    Member
    Post count: 83

    Yes, I tested it with a Live PayPal account. The user cannot use the subscription pack. After the user pays at PayPal, it still asks the user to purchase the pack again. The pack is not activated. And the Transaction does not appear in WPUF>Transaction.

    You can test it yourself.

    Register and login http://www.premiumwebsitebrokers.com/login/
    Test with $0.01 subscription pack http://www.premiumwebsitebrokers.com/subscription/

    #56703

    KRIS
    Member
    Post count: 83

    Did you test it and saw no issue? Which Username did you test it with?

    I didn't see any new User in my Admin records. And none of the old Users have Assigned Packages. And I didn't see your transaction in WPUF>Transaction.

    #56745

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I did not check your website yet.

    Right now we are in vacation. I will request you to provide your site details. We will check it and if we found the issue we will fix it after opening our office at 26th July.

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #56785

    KRIS
    Member
    Post count: 83

    I already told you in our email exchange on Wednesday July 22 that I sent you the site login details 3 days ago. I even gave you the site details for premiumwebsitebrokers.com to look for in your email records. And you said that you would use the login details to look into the problem.

    My team here assumed that you were testing this yesterday when you said you did not see the issue (in your last forum post). If you haven't tested it yet, then why did you say you didn't see the issue?

    Your message confuses everybody.

    My whole team was here waiting for your test results all night. We received no feedback. And now we have to wait 6 days to get customer support after purchasing your product?? We've already been waiting for 3 days to get this problem fixed.

    The FTP and Admin login details were sent 3 days ago (on Monday July 20) through http://wedevs.com/provide-login-details/. Check your records.

    #56818

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #61124

    KRIS
    Member
    Post count: 83

    Our team is still waiting on your feedback scheduled for yesterday July 26th. Let us know what is going on. Thank you.

    #61169

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I will check your website within today. Can you please provide me the link of subscription. It will help me to purchase a pack from front-end easily.

    Thanks.

    #61405

    KRIS
    Member
    Post count: 83

    I already sent you the subscription link 5 days ago. It's in this forum post thread (above).

    I sent you all the information, login details, and links you need a long time ago. And you keep asking for information that we already sent you.

    I'm really trying to be helpful and patient, Nayem, but this is taking forever with no progress. Please use the information we already provided and give us some feedback.

    #64349

    KRIS
    Member
    Post count: 83

    Nayem, can we get some update on what's going on with the website check?

    #64351

    Nayem
    Moderator
    Post count: 6480

    I will check today.

    #64359

    Nayem
    Moderator
    Post count: 6480

    I have found the issue. We will fix it as soon as possible. Please keep patience.

    Thanks.

    #64552

    R & F Tecnologic
    Member
    Post count: 47

    I have a question, I still don't test paypal gateway transations..

    Nayen, My question is: This issue mentioned here about Paypal Sandbox and live mode..

    The problem is GENERAL or just with this user?

    Best regard

    #64560

    R & F Tecnologic
    Member
    Post count: 47

    Here again.. I already test about Paypal and have exactly the same issue of my friend: KRIS

    Problem:
    After users register, login, and purchase the subscription pack at PayPal, the pack is not activated and not assigned to the user. The user is still asked to purchase a subscription pack again.

    and

    The transactions do not show up in WPUF>>Transaction. And the subscription packs are not activated for any user.

    Uffff… Just went I was thinking I'm ready for launch my site I found that BUG.. And again I need help just like KRIS, I think this is the only thing that I need to launch my site. Please HELP.

    This is essential. without this working we don't have nothing… Waiting for your help NAYEN…

    Thank in advance.

Viewing 15 posts - 1 through 15 (of 62 total)

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