Pro Installed – No Access to Features
Nayem
9 years, 3 months ago| Author | Posts |
|---|---|
December 10, 2014 at 9:37 pm 32099 | |
| Nayem | Hi! I just purchased, installed and activated Project Mgr Pro/Front End. But no where in my WP menu do I see any way to access the plugin to use it. What am I missing here? Based on the video demos, there should have been an item added to my WP menu on the left, but there's nothing there... Please tell me I didn't just spend $59 on a plugin I can't use... Help please - thanks! :) Screenshot: http://screencast.com/t/me5t0FWLInN7 |
December 11, 2014 at 10:40 am 32113 | |
Nayem
| Hello Jennifer, Can you please check for your plugin conflict?. Read this documentation to know how to check plugin conflict- http://wedevs.com/24556/identify-conflicting-plugin/. Please check and let me know. Thank you 🙂 |
December 17, 2014 at 11:10 pm 32485 | |
Jennifer
| Hi! I’ve deactivated every single plugin and I’m still not presented with any menu item that lets me use your plugin. What do we need to try now? Perhaps it’s theme incompatibility? If that’s the case, then I’m not sure what’s left to try – we’re too invested in to the theme for us to go back now. (theme: http://theme.co/x/) |
December 18, 2014 at 12:16 pm 32521 | |
|
Nayem
| Hello Jennifer, Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
December 19, 2014 at 8:45 pm 32615 | |
|
Jennifer
| Ok, submitted. Looking forward to your reply – thanks! |
December 21, 2014 at 10:38 am 32713 | |
|
Nayem
| Hello Jennifer, I got your details. Please allow me some time to check what is going wrong here. Please keep patience and i will be back to you very soon. Thank you 🙂 |
December 21, 2014 at 10:50 am 32714 | |
|
Nayem
| Hello Jennifer, I can not able to login to your site. I think there is a problem with the user name or password. Can you please check this again?. Thank you 🙂 |
December 23, 2014 at 10:09 pm 32898 | |
|
Jennifer
| Strange. Just resent it to you. |
December 24, 2014 at 4:16 pm 32926 | |
|
Nayem
| Hello Jennifer, I got your details. Please allow me some time to check your site. Let me see whats going wrong here. Thank you 🙂 |
December 24, 2014 at 4:32 pm 32927 | |
|
Nayem
| Hello Jennifer, Please update your serer php version to the latest version. After updating php version it will work fine. If not then please let me know. Thank you 🙂 |
December 28, 2014 at 4:33 am 32997 | |
|
Jennifer
| When you say the “latest version” of PHP, what version is that? 5.4.35 or other? Thanks! |
December 28, 2014 at 11:06 am 33013 | |
|
Nayem
| Hello Jennifer, Minimum version 5.4 is required for our plugin. So you can use 5.4.35. Thank you 🙂 |
