Home Forums Plugin Support WP Project Manager Pro Pro Installed – No Access to Features

This topic is: not resolved

This topic contains 11 replies, has 2 voices, and was last updated by  Nayem 4 years, 4 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #32099

    Jennifer
    Member
    Post count: 4

    Hi! I just purchased, installed and activated Project Mgr Pro/Front End.

    But no where in my WP menu do I see any way to access the plugin to use it. What am I missing here? Based on the video demos, there should have been an item added to my WP menu on the left, but there's nothing there…

    Please tell me I didn't just spend $59 on a plugin I can't use… Help please – thanks! ๐Ÿ™‚

    Screenshot: http://screencast.com/t/me5t0FWLInN7

    #32113

    Nayem
    Moderator
    Post count: 6480

    Hello Jennifer,

    Can you please check for your plugin conflict?. Read this documentation to know how to check plugin conflict- http://wedevs.com/24556/identify-conflicting-plugin/. Please check and let me know.

    Thank you ๐Ÿ™‚

    #32485

    Jennifer
    Member
    Post count: 4

    Hi! I've deactivated every single plugin and I'm still not presented with any menu item that lets me use your plugin. What do we need to try now?

    Perhaps it's theme incompatibility? If that's the case, then I'm not sure what's left to try – we're too invested in to the theme for us to go back now. (theme: http://theme.co/x/)

    #32521

    Nayem
    Moderator
    Post count: 6480

    Hello Jennifer,

    Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #32615

    Jennifer
    Member
    Post count: 4

    Ok, submitted. Looking forward to your reply – thanks!
    PS – I have it checked off to send me emails when replies are posted here, but I'm not receiving any notifications. I've checked my junk mail – nothing there either….

    #32713

    Nayem
    Moderator
    Post count: 6480

    Hello Jennifer,

    I got your details. Please allow me some time to check what is going wrong here. Please keep patience and i will be back to you very soon.

    Thank you ๐Ÿ™‚

    #32714

    Nayem
    Moderator
    Post count: 6480

    Hello Jennifer,

    I can not able to login to your site. I think there is a problem with the user name or password. Can you please check this again?.

    Thank you ๐Ÿ™‚

    #32898

    Jennifer
    Member
    Post count: 4

    Strange. Just resent it to you.

    #32926

    Nayem
    Moderator
    Post count: 6480

    Hello Jennifer,

    I got your details. Please allow me some time to check your site. Let me see whats going wrong here.

    Thank you ๐Ÿ™‚

    #32927

    Nayem
    Moderator
    Post count: 6480

    Hello Jennifer,

    Please update your serer php version to the latest version. After updating php version it will work fine. If not then please let me know.

    Thank you ๐Ÿ™‚

    #32997

    Jennifer
    Member
    Post count: 4

    When you say the “latest version” of PHP, what version is that? 5.4.35 or other? Thanks!

    #33013

    Nayem
    Moderator
    Post count: 6480

    Hello Jennifer,

    Minimum version 5.4 is required for our plugin. So you can use 5.4.35.

    Thank you ๐Ÿ™‚

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Pro Installed – No Access to Features’ is closed to new replies.