June 28, 2015 at 4:05 pm #53474
I am working on a woocommerce project for my client. He has purchased the Dokan Multivendor Pro plugin (Version 2.3) for his website and everything seems to be working fine. I have set seller %age to be 90%, withdrawal method to be bank transfer, order status for withdraw to be Completed,Minimum Withdraw Limit to be 50 and withdrawal threshold is set to 0. My store is setup to sell products in INR.
I have set up one dummy seller and he has “Current Balance: Rs.1,214,950.00” in his dashboard but when I go to Withdraw tab to request for withdrawal I am not able to withdraw the amount and getting this error “You don't have sufficient balance for a withdraw request!” Please help me on this as I have to deliver this project asap.
If you want then I am willing to give you wp-admin details of the admin too so that you can check it.
Thanks.June 29, 2015 at 9:44 am #53526
Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.
Thank you 🙂June 29, 2015 at 11:31 pm #53635
I have sent you all the details. Also the details I have provided you are for the admin so that you can check the website thoroughly. Also I have one more query about the validations. Is there any way that seller should fill all the bank details so that he/she can save it. Right now, even without filling the fields, sellers are able to save it successfully.
ThanksJuly 1, 2015 at 11:23 am #53854
I am not able to login to the website's backend with the login details you have provided to me. Can you please check yourself.
I also need that seller login details which you have mentioned at the first post at withdraw time.
ThanksJuly 1, 2015 at 2:12 pm #53887
So sorry about the details. My partner might have changed those. Nevermind I have resent the details. Please check it. For the seller panel, please use username as : firstname.lastname@example.org and password: test1234# under login/regsiter linkJuly 1, 2015 at 3:02 pm #53899
Did you customize anything in the Dokan core file?July 1, 2015 at 3:29 pm #53908
No I dont think so.. I have removed the coupon and some other links using CSSJuly 1, 2015 at 3:30 pm #53910
If you want then you can re-upload the plugin.July 2, 2015 at 11:13 am #53999This reply has been marked as private.July 2, 2015 at 11:41 am #54005
I checked and please try password as dream1234#. Earlier I have enabled Adminimize and Advanced access manager to fullfill some desired results but I thought that you might be working so I have now de-activated those plugin so that you can check thoroughly. Also, usernames will be same that I have provided you earlier but passwords will be dream1234# instead of test1234# for all users.
Thanks a lot for looking into this matter. I appreciate your work. I just need to have this project running asap. BTW can you give me an estimate that when will this be done?
Thanks again.July 2, 2015 at 4:06 pm #54066This reply has been marked as private.July 2, 2015 at 5:48 pm #54076
Really I don't know whats going wrong. I have tested the details and its working fine. Nevermind I have sent the admin details again. Also the details I have sent you are of admin. In the backend, dokan plugin is deactivated. You can activate it by using the details I sent you in the form. Once you will login, here are the details for the sellers account.
Seller login details:
You can access the seller's account using this page “(doamin-name)/my-account/”. Let me know if you need any further queries from me. If you prefer you can add another seller too by inserting your mail and your name for testing purposes.
Thanks.July 3, 2015 at 5:18 pm #54139
I was just wondering if there is any update for me. I really want to setup my store as soon as possible since my client is in rush to make website live.
Let me know about it and appreciate all the work you did till now.
ThanksJuly 4, 2015 at 2:42 pm #54231
I can see Current Balance is Rs.0,00 for raaghavpandey account. In the selling options of the dokan settings, you have entered minimum withdraw limit is 50.
For that reason you are getting this message.
ThanksJuly 4, 2015 at 4:51 pm #54261
No its not working and I don't know how it came to 0. Earlier it was something Rs. 1,25,000 . Nevermind I have placed new order and current balance for Raaghav Seller is Rs. 81,000.00 but still it is not withdrawing and showing this message “You don't have enough balance for this request” . Please check into this matter.
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