Home Forums Theme Support Dokan Problem with Dokan Multivendor Pro plugin- Withdrawal method

This topic is: not resolved

This topic contains 18 replies, has 2 voices, and was last updated by  towhid 3 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 19 total)
  • Author
    Posts
  • #53474

    Rahul
    Member
    Post count: 9

    Hi,

    I am working on a woocommerce project for my client. He has purchased the Dokan Multivendor Pro plugin (Version 2.3) for his website and everything seems to be working fine. I have set seller %age to be 90%, withdrawal method to be bank transfer, order status for withdraw to be Completed,Minimum Withdraw Limit to be 50 and withdrawal threshold is set to 0. My store is setup to sell products in INR.

    I have set up one dummy seller and he has “Current Balance: Rs.1,214,950.00” in his dashboard but when I go to Withdraw tab to request for withdrawal I am not able to withdraw the amount and getting this error “You don't have sufficient balance for a withdraw request!” Please help me on this as I have to deliver this project asap.

    If you want then I am willing to give you wp-admin details of the admin too so that you can check it.

    Thanks.

    #53526

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #53635

    Rahul
    Member
    Post count: 9

    Hi,

    I have sent you all the details. Also the details I have provided you are for the admin so that you can check the website thoroughly. Also I have one more query about the validations. Is there any way that seller should fill all the bank details so that he/she can save it. Right now, even without filling the fields, sellers are able to save it successfully.

    Thanks

    #53854

    towhid
    Participant
    Post count: 4505

    Hello Rahul,

    I am not able to login to the website's backend with the login details you have provided to me. Can you please check yourself.

    I also need that seller login details which you have mentioned at the first post at withdraw time.

    Thanks

    #53887

    Rahul
    Member
    Post count: 9

    Hi

    So sorry about the details. My partner might have changed those. Nevermind I have resent the details. Please check it. For the seller panel, please use username as : raaghavpandey@gmail.com and password: test1234# under login/regsiter link

    #53899

    towhid
    Participant
    Post count: 4505

    Hello Rahul,

    Did you customize anything in the Dokan core file?

    #53908

    Rahul
    Member
    Post count: 9

    No I dont think so.. I have removed the coupon and some other links using CSS

    #53910

    Rahul
    Member
    Post count: 9

    If you want then you can re-upload the plugin.

    #53999

    towhid
    Participant
    Post count: 4505
    This reply has been marked as private.
    #54005

    Rahul
    Member
    Post count: 9

    Hi,

    I checked and please try password as dream1234#. Earlier I have enabled Adminimize and Advanced access manager to fullfill some desired results but I thought that you might be working so I have now de-activated those plugin so that you can check thoroughly. Also, usernames will be same that I have provided you earlier but passwords will be dream1234# instead of test1234# for all users.

    Thanks a lot for looking into this matter. I appreciate your work. I just need to have this project running asap. BTW can you give me an estimate that when will this be done?

    Thanks again.

    #54066

    towhid
    Participant
    Post count: 4505
    This reply has been marked as private.
    #54076

    Rahul
    Member
    Post count: 9

    Hi,

    Really I don't know whats going wrong. I have tested the details and its working fine. Nevermind I have sent the admin details again. Also the details I have sent you are of admin. In the backend, dokan plugin is deactivated. You can activate it by using the details I sent you in the form. Once you will login, here are the details for the sellers account.
    Seller login details:
    Username: raaghavpandey
    Password: dream1234#
    You can access the seller's account using this page “(doamin-name)/my-account/”. Let me know if you need any further queries from me. If you prefer you can add another seller too by inserting your mail and your name for testing purposes.

    Thanks.

    #54139

    Rahul
    Member
    Post count: 9

    Hi

    I was just wondering if there is any update for me. I really want to setup my store as soon as possible since my client is in rush to make website live.

    Let me know about it and appreciate all the work you did till now.

    Thanks

    #54231

    towhid
    Participant
    Post count: 4505

    Hello Rahul,

    I can see Current Balance is Rs.0,00 for raaghavpandey account. In the selling options of the dokan settings, you have entered minimum withdraw limit is 50.

    For that reason you are getting this message.

    Thanks

    #54261

    Rahul
    Member
    Post count: 9

    Hi,

    No its not working and I don't know how it came to 0. Earlier it was something Rs. 1,25,000 . Nevermind I have placed new order and current balance for Raaghav Seller is Rs. 81,000.00 but still it is not withdrawing and showing this message “You don't have enough balance for this request” . Please check into this matter.

    Thanks

Viewing 15 posts - 1 through 15 (of 19 total)

The topic ‘Problem with Dokan Multivendor Pro plugin- Withdrawal method’ is closed to new replies.