Home Forums Theme Support Dokan Problem with single Shop page display

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This topic contains 36 replies, has 2 voices, and was last updated by  Simon Chabrier 3 years, 9 months ago.

Viewing 15 posts - 16 through 30 (of 37 total)
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  • #54638

    Simon Chabrier
    Member
    Post count: 166

    Ok please, can you give me some answers ???
    I'm very in difficulty cause vendors ask me to open stores and I'm not ready now !!

    I don't have all this problems with Dokan-lite version.
    Why today I have all this troubles?

    _ Can't put telephone number in subscription process.
    _ Problem with my single shop page which is always on the left.
    _ Map and categories disappears when a active to show page blog sidebar in dokan settings
    _ Facebook icon don't show correctly.
    _ And now i see a new problem here.
    _ I can't hide page title in dokan-stores

    Hebergeur d'Images Gratuit

    Please give me some help I put some personal money on this project and I have dead lines, now vendors ask me why they can't open stores and I m very embarrassed.

    #54785

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #54971

    Simon Chabrier
    Member
    Post count: 166

    ok I do it thank you.

    #54977

    Simon Chabrier
    Member
    Post count: 166

    you have now all the informations ๐Ÿ™‚

    #54990

    Nayem
    Moderator
    Post count: 6480

    I have checked your site.

    – I am not clear about this issue.
    – It is your theme layout issue.
    – Yes, it will disappear. Because when you will enable this option that time sidebar will not load from the plugin.
    – Please open dokan plugin folder/assets/css/style.css. In this file you will get this class- .dokan-single-store .profile-frame in line number 1981. Please increase the height of it height: 325px;

    – Store name will be the page title of the store page.

    In your screenshot you have showed the backend seller profile address field error. We have fixed that. In our next release this problem will not appear.

    Thanks.

    #54991

    Nayem
    Moderator
    Post count: 6480

    I have checked your site.

    – I am not clear about this issue.
    – It is your theme layout issue.
    – Yes, it will disappear. Because when you will enable this option that time sidebar will not load from the plugin.
    – Please open dokan plugin folder/assets/css/style.css. In this file you will get this class- .dokan-single-store .profile-frame in line number 1981. Please increase the height of it height: 325px;

    – Store name will be the page title of the store page.

    In your screenshot you have showed the backend seller profile address field error. We have fixed that. In our next release this problem will not appear.

    Thanks.

    #55008

    Simon Chabrier
    Member
    Post count: 166

    OK thank you I uderstand. But the theme side bar do not display.
    I don't have this problem with Dokan-lite version.

    Is there a way to arrange this ?
    My Theme have a custom field css.
    Thank you

    #55200

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We will check you store page sidebar issue. Please allow us some time.

    Thanks.

    #55205

    Simon Chabrier
    Member
    Post count: 166

    OK thank you. I wait your news.

    #55240

    Nayem
    Moderator
    Post count: 6480

    Hello Simon.

    Your site details are not working.

    #55301

    Simon Chabrier
    Member
    Post count: 166

    Sorry what do you need. WordPress Login or Cpanel Login ?

    #55308

    Simon Chabrier
    Member
    Post count: 166

    OK I have send you all the informations.

    #55359

    Nayem
    Moderator
    Post count: 6480

    Hello Simon,

    I got your details. I will be back to you as early as possible.

    Thanks.

    #55391

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I have checked your store page. Your theme has lots of CSS issue. You have to customize a lot to make your store page perfect with this theme. Theme css messed up the store page template. Please in your theme folder create a Dokan folder and put the store.php file in that folder. Then see what happen.

    Thanks.

    #55904

    Simon Chabrier
    Member
    Post count: 166

    Hello, I'm not a developper I can't do thise I'm sorry.

    And my prolem is that i don't whant to make some test because my website is online.

    The problem is now i'm very desapointed with dokan plugin cause I have test it with Dokan-lite first. Every thing was Ok so I purchase the complete version and now I have only problems. No One can give me real solutions. Theme developpers say me it is the plugin and you say me that problems comme with the theme css. Ok I can udersand this But now I can't use my site and i have clients wainting for me. So is there a real and complete solution to make DOkan fully fonctionnal or not ? If there is't solution I prefer find an other plugin and ask you to bring my money back cause plugin do not fully fonctionnal for me.

    Could we find a real solution please ?

    Thank you

Viewing 15 posts - 16 through 30 (of 37 total)

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