Viewing 8 Topics - 16 through 23 (of 23 total)
Author Posts
September 18, 2015 at 7:53 am 72357
Carlos Carlos

Hi Nayem,

Any update on the fix for the variable pricing issue?

Store Support is working great on the live site.

Thanks.

September 19, 2015 at 11:49 am 72416
Nayem Nayem

Hello Carlos,

We are no in the weekend. You will get this solution within tomorrow.

September 20, 2015 at 1:08 pm 72552
Nayem Nayem

Hello,

Please do not insert any custom code in the plugin file. We do not provide support if there is any customized data in our plugin. Also, always uncheck the option -“Hide out of stock items from the catalog option” from WooCommerce->Settings->Product->Inventory.

Check your site now.

Thanks.

September 20, 2015 at 1:23 pm 72554
Carlos Carlos

Hi,

Understood. We will make sure any modifications are done outside the plugin. What do we need to do to implement this fix on the live site?

Thanks.

September 20, 2015 at 2:34 pm 72557
Nayem Nayem

Replace the same plugin file from your test server to the production server.

Thanks.

September 24, 2015 at 5:16 am 73034
Carlos Carlos

Hi Nayem,

We copied over the same plugin file to the live server but the issue was still there. What did you have to fix in order to resolve the issue on the dev site?

Thanks.

September 24, 2015 at 10:23 am 73041
Nayem Nayem

Also, always uncheck the option -“Hide out of stock items from the catalog option” from WooCommerce->Settings->Product->Inventory.

September 26, 2015 at 12:43 am 73171
Carlos Carlos

Hi,

The check box was the issue. We made sure it was unchecked and the prices started showing.

Thanks for the help.

Viewing 8 Topics - 16 through 23 (of 23 total)