Home Forums Theme Support Dokan Save Attributes not updating / page not found "update product" button

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This topic contains 15 replies, has 5 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #53503

    Cameron
    Member
    Post count: 3

    I have permalinks set up to the way you want with Post name and Product.

    When I click save attributes on the attributes tab, it doesn't update the variations tab with those attributes.

    To try to get it to force update, I click “Update Product.” Then I am redirected to a 404 error page.

    This is all for variable product.

    “Add product” button on initial tab works fine, as do all the links on the dashboard.

    #53540

    towhid
    Participant
    Post count: 4505

    Hello Cameron,

    Make sure you have created a simple product firstly. Then, create attributes. Then, edit Product Type = Simple Product and finally click “Update Product” and see what happen.

    Please let me know the result.

    Thanks

    #53543

    Cameron
    Member
    Post count: 3

    Simple product is giving the same error.

    #53558

    towhid
    Participant
    Post count: 4505

    Hello Cameron,

    I have tried to reproduce this issue but failed. It could be a has a chance of theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

    Thanks

    #53588

    Cameron
    Member
    Post count: 3

    OK. After disabling all plugins except for Dokan and Woocommerce, here is what I get:

    I can successfully update product.

    When I change from simple to variable product, and then I add attributes, I still have to click “Update Product” for my variations to load. When I click “Save Attributes,” it doesn't populate Variations tab until I click “Update Product.”

    This is not what your documentation describes. The way I understand it, I should be able to click Save Attributes and have it populate the Variations tab without having to click “Update Product.”

    I am using Dokan theme FYI.

    #53589

    Cameron
    Member
    Post count: 3

    Another issue: even with this exact same environment, when I try to save published product (“Online”) back to draft, it doesn't work. The only way to get a simple product to be a draft is to change it to variable product. It refuses to save as draft.

    #55083

    Ari
    Member
    Post count: 34

    Same concern here. Can not get product to go from “online” back to draft.
    Any solution to this yet?

    #55144

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We have fixed this issue already. This fix will be available in our next release. I am sorry if you are facing problem for this issue.

    Thanks.

    #55662

    jacky wong
    Member
    Post count: 100

    Hi

    I m having the same issue. Can you provide the solution here? I just bought this Dokan today and i wouldnt purchase it if i know there is something wrong with it. Can you also advise when the fixed version will be released as i have certain deadlines to meet for my project?

    Regards
    Jacky

    #55663

    Nayem
    Moderator
    Post count: 6480

    Which issue are you facing?

    #55665

    jacky wong
    Member
    Post count: 100

    Hi,

    When i click “update product'after i added the attributes, it jumps to 404 dead page. Can you advise on this?

    thanks

    regards
    Jacky

    #55673

    Nayem
    Moderator
    Post count: 6480

    Please create attributes and then change the product type to variable. Also you have to set the permalinks as post name and product.

    Thanks.

    #55682

    jacky wong
    Member
    Post count: 100

    Hi,

    Its still dosent work. You said there was an error causing and you guys have just fixed it. Can you just provide the solution here? And again, when will the fixed version release?

    thanks

    regards
    Jacky

    #55685

    Nayem
    Moderator
    Post count: 6480

    There was no error with the attributes or variation. Please disable all of your plugin except dokan and woocommerce then switch to a default theme. If the problem still remain then let me know.

    Thank you.

    #55687

    jacky wong
    Member
    Post count: 100

    Hi

    “We have fixed this issue already. This fix will be available in our next release. I am sorry if you are facing problem for this issue.”

    This is what you said earlier, so what was that “issue” that you were referring to. I m very confused now. And again for asking for the 3rd time, when will the fixed version release?

    thanks

    regards
    Jacky

Viewing 15 posts - 1 through 15 (of 16 total)

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