This topic contains 15 reply and 5 voices, and was last updated by Nayem 4 years, 1 month ago
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June 28, 2015 at 10:08 pm 53503
Nayem I have permalinks set up to the way you want with Post name and Product. When I click save attributes on the attributes tab, it doesn't update the variations tab with those attributes. To try to get it to force update, I click "Update Product." Then I am redirected to a 404 error page. This is all for variable product. "Add product" button on initial tab works fine, as do all the links on the dashboard.
June 29, 2015 at 11:26 am 53540
towhid towhid

Hello Cameron,

Make sure you have created a simple product firstly. Then, create attributes. Then, edit Product Type = Simple Product and finally click “Update Product” and see what happen.

Please let me know the result.

Thanks

June 29, 2015 at 11:41 am 53543
Cameron Cameron

Simple product is giving the same error.

June 29, 2015 at 12:49 pm 53558
towhid towhid

Hello Cameron,

I have tried to reproduce this issue but failed. It could be a has a chance of theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Thanks

June 29, 2015 at 4:32 pm 53588
Cameron Cameron

OK. After disabling all plugins except for Dokan and Woocommerce, here is what I get:

I can successfully update product.

When I change from simple to variable product, and then I add attributes, I still have to click “Update Product” for my variations to load. When I click “Save Attributes,” it doesn’t populate Variations tab until I click “Update Product.”

This is not what your documentation describes. The way I understand it, I should be able to click Save Attributes and have it populate the Variations tab without having to click “Update Product.”

I am using Dokan theme FYI.

June 29, 2015 at 4:38 pm 53589
Cameron Cameron

Another issue: even with this exact same environment, when I try to save published product (“Online”) back to draft, it doesn’t work. The only way to get a simple product to be a draft is to change it to variable product. It refuses to save as draft.

July 10, 2015 at 7:37 pm 55083
Ari Ari

Same concern here. Can not get product to go from “online” back to draft.
Any solution to this yet?

July 11, 2015 at 12:17 pm 55144
Nayem Nayem

Hello,

We have fixed this issue already. This fix will be available in our next release. I am sorry if you are facing problem for this issue.

Thanks.

July 14, 2015 at 2:46 pm 55662
jacky wong jacky wong

Hi

I m having the same issue. Can you provide the solution here? I just bought this Dokan today and i wouldnt purchase it if i know there is something wrong with it. Can you also advise when the fixed version will be released as i have certain deadlines to meet for my project?

Regards
Jacky

July 14, 2015 at 2:48 pm 55663
Nayem Nayem

Which issue are you facing?

July 14, 2015 at 2:57 pm 55665
jacky wong jacky wong

Hi,

When i click “update product’after i added the attributes, it jumps to 404 dead page. Can you advise on this?

thanks

regards
Jacky

July 14, 2015 at 3:09 pm 55673
Nayem Nayem

Please create attributes and then change the product type to variable. Also you have to set the permalinks as post name and product.

Thanks.

July 14, 2015 at 3:21 pm 55682
jacky wong jacky wong

Hi,

Its still dosent work. You said there was an error causing and you guys have just fixed it. Can you just provide the solution here? And again, when will the fixed version release?

thanks

regards
Jacky

July 14, 2015 at 3:24 pm 55685
Nayem Nayem

There was no error with the attributes or variation. Please disable all of your plugin except dokan and woocommerce then switch to a default theme. If the problem still remain then let me know.

Thank you.

July 14, 2015 at 3:30 pm 55687
jacky wong jacky wong

Hi

“We have fixed this issue already. This fix will be available in our next release. I am sorry if you are facing problem for this issue.”

This is what you said earlier, so what was that “issue” that you were referring to. I m very confused now. And again for asking for the 3rd time, when will the fixed version release?

thanks

regards
Jacky

July 14, 2015 at 3:36 pm 55690
Nayem Nayem

Please check the reply number #55083. We have fixed this issue. Our next release will available within today or tomorrow.

Thanks.

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