Home Forums Theme Support Dokan Seller List/Shop

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This topic contains 37 replies, has 7 voices, and was last updated by  Wayne 4 years, 1 month ago.

Viewing 15 posts - 16 through 30 (of 38 total)
  • Author
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  • #21776

    Christopher
    Member
    Post count: 88

    So updated to the newer version but the above problems are still there. The update even created more problems which i will make in another post. Can you help me for all the above problems? The screenshots are there. Thanks

    #21785

    Christopher
    Member
    Post count: 88

    Hey Sekander can you help before you go offline? You can see the screenshots from yesterday.

    #21798

    Christopher
    Member
    Post count: 88

    hello?

    #21905

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello Christopher
    I am not finding any issue related to your last uploaded logo & product listing thumbnail issue. Would you please check this problem in Dokan demo . If problem doesn't exist there then please send us your site access as private reply so that we can investigate the problem. Thank you..

    #21918

    Christopher
    Member
    Post count: 88
    This reply has been marked as private.
    #22142

    Christopher
    Member
    Post count: 88

    hello i gave you the info to look at my site 4 days ago yet no reply is given. what is going on ?

    #22145

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello Christopher
    Apologise for late response. Maybe its conflicting with any of your plugins or its server issue. Support team is not able to find out the exact problem. We forwarded it to development team. Hopefully you will get feedback tomorrow. Thank you..

    #22177

    Sk
    Moderator
    Post count: 371

    Hello Christopher,

    have you change any code on dokan theme? this problem is not happening in our site. maybe it's happening for custom change. could you please provide ftp access of your site? (mark your reply as private)

    Thank you

    #22194

    Christopher
    Member
    Post count: 88
    This reply has been marked as private.
    #22197

    Sk
    Moderator
    Post count: 371

    Thank you,

    Let us check the problem.

    #22290

    Sk
    Moderator
    Post count: 371

    Hello Christopher,

    Problem Seller List Image: We show store banner image to seller list not logo. And your site works fine on it.

    Problem Product Image: Plase deactive your plugin “Original Image Handler“. It conflicts with dokan. We don't recommend this plugin (Original Image Handler) with dokan.

    Thank you

    #22426

    Christopher
    Member
    Post count: 88

    it is deactivated, still doesnt work

    #22432

    Sk
    Moderator
    Post count: 371
    This reply has been marked as private.
    #22496

    Christopher
    Member
    Post count: 88

    If you move up in the forum posts, you will notice MANY MANY screenshots i provided WITH THE EXACT thumbnails that do not work. Please re-check.

    #22501

    Sk
    Moderator
    Post count: 371
    This reply has been marked as private.
Viewing 15 posts - 16 through 30 (of 38 total)

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