Hey Sekander can you help before you go offline? You can see the screenshots from yesterday.

hello?

Hello Christopher
I am not finding any issue related to your last uploaded logo & product listing thumbnail issue. Would you please check this problem in Dokan demo . If problem doesn’t exist there then please send us your site access as private reply so that we can investigate the problem. Thank you..

hello i gave you the info to look at my site 4 days ago yet no reply is given. what is going on ?

Hello Christopher
Apologise for late response. Maybe its conflicting with any of your plugins or its server issue. Support team is not able to find out the exact problem. We forwarded it to development team. Hopefully you will get feedback tomorrow. Thank you..

Hello Christopher,

have you change any code on dokan theme? this problem is not happening in our site. maybe it’s happening for custom change. could you please provide ftp access of your site? (mark your reply as private)

Thank you

Thank you,

Let us check the problem.

Hello Christopher,

Problem Seller List Image: We show store banner image to seller list not logo. And your site works fine on it.

Problem Product Image: Plase deactive your plugin “Original Image Handler“. It conflicts with dokan. We don’t recommend this plugin (Original Image Handler) with dokan.

Thank you

it is deactivated, still doesnt work

If you move up in the forum posts, you will notice MANY MANY screenshots i provided WITH THE EXACT thumbnails that do not work. Please re-check.