Home Forums Theme Support Dokan Seller Store profile not saving or updating

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This topic contains 1 reply, has 2 voices, and was last updated by  towhid 3 years, 6 months ago.

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  • #70078

    Hooman
    Member

    Problems with Dokan Plugin – Please assist

    Hello weDevs team,

    We recently purchased your Dokan plugin and are having issues with the seller functionalities.

    Can you fix the following

    1) Store Banner image, Profile picture and Store information does not save for store profile when logged in as seller.

    2) Text in profile on store page is too dark to see.

    3) When you are adding an image the upload file tab shows the text align far left so that is goes off the page.

    Can you please look at these issues and help us resolve them.

    Kind regards,

    Emmanuella Hughes

    #70286

    towhid
    Participant
    Post count: 4505

    Hello Hooman,

    I have tried to reproduce this issue but failed. It could be a has a chance of theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

    Thanks

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