Home Forums Theme Support Dokan Shipping

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This topic contains 5 replies, has 2 voices, and was last updated by  Nayem 4 years, 2 months ago.

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  • #43959

    Kelechi
    Member
    Post count: 91

    Hello, the shipping functionality is not working correctly at all.

    1. The Default Shipping Price does not work. whenever a seller uses this input, shippings shows as free

    2. Per Product Additional Price does not work

    3. Per Qty Additional Price does not work

    4. There is no everywhere else option.

    please help.

    #43964

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    Please update the plugin to the latest version which is v2.2.1.

    1. You have to select Dokan shipping from the shipping method option. Pelase navigate to WooCommerce->Settings->Shipping. At first enable Dokan shipping then in the shipping method select the method as Dokan shipping. If any thing is now working after then then provide a screenshot here.

    Thanks.

    #43986

    Kelechi
    Member
    Post count: 91
    This reply has been marked as private.
    #44002

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    It is your theme style issue. If your shipping still showing free shipping then please follow the instruction –

    1. Please navigate to WooCommerce->Shipping and select Dokan shipping.

    2. Then Select your shipping method from shipping option.

    #44294

    Kelechi
    Member
    Post count: 91

    Hello, of course i have done this, although i have two different Dokan shipping options

    one is dokan_product_shipping and the other is dokan_per_product.

    the problem with dokan_product_shipping is that is that is forces all of my sellers to use the global shipping option or the shipping shows as free.

    many vendors prefer to add the shipping per item although this feature does not work with dokan_product_shipping

    i have tested many times. I think it's a bug. please help me fix.

    #44314

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    Seller can also override shipping from their product edit page. If seller want to override shipping cost for a product then he can override it from product edit->shipping. This is not bug. Please check those feature correctly. Seller can set shipping rate from his dashboard. He can also override it for a single product.

    Thanks.

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