Shipping Calculations Incorrect

This topic contains 5 reply and 2 voices, and was last updated by Nayem 8 years, 8 months ago
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August 15, 2015 at 6:38 am 67084
Nayem The order gets split between two sellers, but the shipping is incorrectly calculated. See screenshot showing that the total charged the customer is $23.00, yet there's $33.00 total split between the sellers. http://screencast.com/t/WDbfQ1rXbe
August 16, 2015 at 7:40 pm 67354
Nayem Nayem

Your screenshot was confusing because the marked order details was for order#21 but you have show me the calculation of order 22 and 23. Please describe in more details.

Thanks.

August 17, 2015 at 1:33 am 67387
Brent Brent
  1. Customer placed a single order: (21). Customer is shown total of $23.00
  2. Dokan splits order into two orders. 22 and 23. Take a look at the Note: in screen shot.
  3. Order #22 = $20
  4. Order #23 = $13
  5. Order #22 + Order #23 = $33.00 Total.
  6. Order #21 says $23.00, but Order #22 + Order #23 = $33.00 Total – These totals should match
August 17, 2015 at 12:00 pm 67544
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

August 17, 2015 at 3:31 pm 67611
Brent Brent

I’ve resolved this myself.

For anyone finding this in the future. The bug is because shipping is recalculated for each order, so your shipping method needs to account for this and by looping through the $package, and providing per seller costs.

August 17, 2015 at 3:49 pm 67614
Nayem Nayem

Hello,

I am very glad to know that you have fixed it already. Hope your tips will help others user.

Thanks.

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