Home Forums Theme Support Dokan Shipping Calculations Incorrect

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This topic contains 5 replies, has 2 voices, and was last updated by  Nayem 3 years, 9 months ago.

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  • #67084

    Brent
    Member
    Post count: 6

    The order gets split between two sellers, but the shipping is incorrectly calculated. See screenshot showing that the total charged the customer is $23.00, yet there's $33.00 total split between the sellers.

    http://screencast.com/t/WDbfQ1rXbe

    #67354

    Nayem
    Moderator
    Post count: 6480

    Your screenshot was confusing because the marked order details was for order#21 but you have show me the calculation of order 22 and 23. Please describe in more details.

    Thanks.

    #67387

    Brent
    Member
    Post count: 6
    1. Customer placed a single order: (21). Customer is shown total of $23.00
    2. Dokan splits order into two orders. 22 and 23. Take a look at the Note: in screen shot.
    3. Order #22 = $20
    4. Order #23 = $13
    5. Order #22 + Order #23 = $33.00 Total.
    6. Order #21 says $23.00, but Order #22 + Order #23 = $33.00 Total – These totals should match
    #67544

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #67611

    Brent
    Member
    Post count: 6

    I've resolved this myself.

    For anyone finding this in the future. The bug is because shipping is recalculated for each order, so your shipping method needs to account for this and by looping through the $package, and providing per seller costs.

    #67614

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I am very glad to know that you have fixed it already. Hope your tips will help others user.

    Thanks.

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