shipping problem

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September 15, 2015 at 7:13 pm 71942
i am getting confused and frustrated with dokan. on my seller dashboard i add the size of the item and it does not show on when a customer wants to purchase. I set the shipping and it keeps giving buyers free shipping. this thing very confusing, what can't you make it simple. i have spent 72 hours back and forth trying to fix it and im getting nowhere, this is not gonna make my sellers wanna stay and use this website if i cant even figure out how to properly add a product for sale. need help
September 16, 2015 at 11:56 am 71995
Nayem Nayem

Hello Tayib,

I am really sorry for the inconvenience. I think you did not configure the shipping correctly from the backend. You can provide your site details then we will configure the shipping correctly. I will also create a variable product for you to show that there is no issue. There is no reason to get frustrated. Our support team is always here to make your work easy.

Please provide your login details by using this form: http://wedevs.com/provide-login-details/.

Thank you 🙂

September 16, 2015 at 3:35 pm 72032
tayib tayib

hello i cant even get to the website at this point i dont know what is going on when i type in the url in any browser i get the error message: The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
do you know how i can fix this really quick so i can send you my login credentials

September 16, 2015 at 3:36 pm 72034
Nayem Nayem

Hello Tayib,

Please contact with your hosting provider about this issue as soon as possible.

September 16, 2015 at 3:46 pm 72038
tayib tayib

alright it is 5 am here so i wont be able to gt in touch with them for a while now, hat do you htink might have caused it

September 16, 2015 at 4:15 pm 72045
Nayem Nayem This reply has been marked as private.
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