Home Forums Theme Support Dokan shipping problem

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This topic contains 5 replies, has 2 voices, and was last updated by  Nayem 3 years, 7 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #71942

    tayib
    Member
    Post count: 14

    i am getting confused and frustrated with dokan.

    on my seller dashboard i add the size of the item and it does not show on when a customer wants to purchase. I set the shipping and it keeps giving buyers free shipping. this thing very confusing, what can't you make it simple. i have spent 72 hours back and forth trying to fix it and im getting nowhere, this is not gonna make my sellers wanna stay and use this website if i cant even figure out how to properly add a product for sale.
    need help

    #71995

    Nayem
    Moderator
    Post count: 6480

    Hello Tayib,

    I am really sorry for the inconvenience. I think you did not configure the shipping correctly from the backend. You can provide your site details then we will configure the shipping correctly. I will also create a variable product for you to show that there is no issue. There is no reason to get frustrated. Our support team is always here to make your work easy.

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/.

    Thank you ๐Ÿ™‚

    #72032

    tayib
    Member
    Post count: 14

    hello i cant even get to the website at this point i dont know what is going on when i type in the url in any browser i get the error message: The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
    do you know how i can fix this really quick so i can send you my login credentials

    #72034

    Nayem
    Moderator
    Post count: 6480

    Hello Tayib,

    Please contact with your hosting provider about this issue as soon as possible.

    #72038

    tayib
    Member
    Post count: 14

    alright it is 5 am here so i wont be able to gt in touch with them for a while now, hat do you htink might have caused it

    #72045

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
Viewing 6 posts - 1 through 6 (of 6 total)

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