Home Forums Theme Support Dokan E-Shopper Store location and Contact seller control on store page

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This topic contains 20 replies, has 2 voices, and was last updated by  Nayem 3 years, 7 months ago.

Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #72701

    Yossi
    Participant
    Post count: 22

    I have the following setting on Dokan settings:
    Show Map on Store Page – enabled
    Show Contact Form on Store Page – disabled

    However, the map doesn't show and the contact form always exists.
    I tried to change it to both enabled and disabled, but no change.
    It was working correctly before moving to the e-shopper theme.

    Thanks.

    #72706

    Nayem
    Moderator
    Post count: 6480

    Hello Yossi,

    Please make sure hat you have select the map location from seller dashboard->settings.

    Thanks.

    #72778

    Yossi
    Participant
    Post count: 22

    I have set the city and country. When I was with the Dokan theme, I could see the map. Since I moved to e-shopper I cannot see it also on The Dokan theme.

    The seller contact form is working correctly on the Dokan theme, but on the e-shopper theme it appears all the time independent of the settings.

    if you need, towhid has the credentials of my web site.

    Thanks for the prompt response.

    #72813

    Nayem
    Moderator
    Post count: 6480

    Hello,

    If you can then please provide me the URL of a store page. I will check it

    #72821

    Yossi
    Participant
    Post count: 22
    #72823

    Nayem
    Moderator
    Post count: 6480

    I think this seller did not set his location on the settings page of his dashboard. Please provide a seller account details here.

    #73098

    Yossi
    Participant
    Post count: 22

    Hello Nayem,

    I checked again, personally, the details that seller entered and it included the Country and city. It is also not showing on Dokan theme. I know that sometime in the past week it was working, but not now. I added to the seller address the street and zip code, but there is no change – I cannot see the store location. You can see the address showing on the seller page.

    Regarding the “Contact Seller” – It is not showing on Dokan, as I want it to be. But on e-shopper it always shows.

    Thanks.

    #73275

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #73296

    Yossi
    Participant
    Post count: 22

    I have sent you the login details.
    Thanks.

    #73362

    Nayem
    Moderator
    Post count: 6480

    I got your details and there is a problem in the E-shopper theme. I have forwarded this issue to our developer team. They will fix it as soon as possible.

    Thanks.

    #74556

    Nayem
    Moderator
    Post count: 6480

    I have replied to your another topic after fixing the issue. Check this topic- https://wedevs.com/support/topic/front-page-mismatched-on-e-shopper/#post-73297 – reply #74021.

    #74561

    Yossi
    Participant
    Post count: 22

    It is still not working.
    Thanks.

    #74562

    Nayem
    Moderator
    Post count: 6480

    Provide me the link again of your store page. I have checked after fixing. Let me check again.

    #74564

    Yossi
    Participant
    Post count: 22

    Here is the link to the seller shop:
    http://www.artmitoo.com/gallery/orlynetanel/
    This is a screen capture of the Dokan settings:
    http://snap.ashampoo.com/N4XjprLo

    Thanks.

    #74565

    Nayem
    Moderator
    Post count: 6480

    I think you did not set your map location from the store settings. Here is the store page- http://www.artmitoo.com/gallery/werwdsaf/. It is showing the map.

Viewing 15 posts - 1 through 15 (of 21 total)

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